Roadside assistance is a service that Insurance Navy offers to its customers as a policy add-on rather than by itself. You can add it to your existing insurance policy for emergency situations.
It provides help in the event your vehicle has mechanical problems while you are driving and need towing assistance. Roadside assistance coverage is available throughout the U.S. and extends into Canada.
If you choose to add roadside assistance to your current policy, you will enjoy special discounts. For instance, offers on hotels, rentals, car repairs and much more.
How To Get Roadside Assistance
Have you ever had the misfortune of finding yourself stuck on the side of the road due to an issue with your car? If you have been through this, then you understand how stressful it can be. Once the car breaks down, you probably start seeing dollar signs pop up all around you at an alarming rate.
Either way, any driver should be prepared for this situation. With Insurance Navy’s 24/7 roadside assistance service, we’ll have your back if your car breaks down. No matter what U.S. zip code or time of day/night your car breaks down in, Insurance Navy will be there to help out.
Our emergency roadside assistance services provide help if your car breaks down on the road. With roadside assistance, help is only a simple phone call away. We also have additional benefits for our roadside assistance customers but they aren’t included in our basic coverage like towing. Visit our additional benefits page today to learn more about our roadside assistance program.
Our roadside assistance products and services can help out with things such as fuel delivery if you run out of gas, locksmith services, battery jump-starts, and tow truck services. Some issues, such as a flat tire, can be fixed by anyone prepared and knowledgeable enough in the area. However, some situations require equipment such as a tow truck.
Roadside Assistance Coverage
Insurance Navy offers the best roadside assistance coverage, a service that helps drivers when their car breaks down on the road. However, most basic plans do not include roadside assistance. Drivers who want extra protection like towing, have to pay additional charges.
Insurance providers team up with businesses that provide roadside assistance services, have their own professionals or use a combination of both. If you are in a situation where you need this assistance, call Insurance Navy and we will dispatch the team closest to you.
So, what does roadside assistance include?
Extraction & Towing Services
If roadside assistance technicians cannot get a car up and running again, our roadside assistance program will tow the car to a repair shop up to a certain amount of miles listed in the policy. After that, if your repair shop is further than the allowed miles, there will be an additional towing charge. If your car is stuck in a ditch, mud or snow, roadside extraction technicians will come to the scene. If they are unable to free the car, they may call a tow truck to help with towing to the nearest service station.
Battery Jump-Start Services
If a car battery dies out, roadside assistance also provides jump-start services to get the car started. If your car is in a crowded parking lot, it may be faster to have someone nearby jump-start your car. However, if you are in a remote location or along the expressway, it is unlikely anyone will stop to lend you a hand. If this happens, roadside assistance is there to help.
Flat Tire Assistance
A recent AAA survey found that 20% of drivers do not know how to change a flat tire. Even if a driver does know how to change a flat, 28% of cars sold today do not come equipped with a spare tire. Spare tires were eliminated in some make and models to reduce weight and improve fuel economy.
With roadside assistance, a technician will come to your location to replace a flat tire. But, roadside assistance for cars usually does not cover motorcycles.
Under lockout assistance, a technician will help a driver gain entry to their vehicle using a pump wedge or a long reach tool, typically referred to as a slim Jim. If these methods are not successful, the roadside technician will call a locksmith. Locksmith services may not be covered or only be partially covered under roadside assistance, depending on your insurance provider.
Fuel Delivery Assistance
If you run out of gas while driving, roadside assistance has you covered. A technician will fill up your car with enough gas to get you to the nearest gas station. Some companies charge for gas and go off the pump price in the area.
Should I Invest In Roadside Assistance?
If you travel long distances regularly or are not mechanically inclined, roadside assistance may be worth the additional cost. According to Angie’s List, towing usually costs $109. Also, take into consideration the age of your car. If you drive a newer car, your car manufacturer may have complimentary emergency roadside services that could include towing service.
* Please review your own policy carefully for details on roadside assistance. Roadside assistance varies by contract.