Insurance Navy Brokers Reviews

Excellent customer service very attentive. Explained all of my coverage for my vehicles and when was the payment was going to be due every month. Just a very friendly energetic person.

Insurance Navy Brokers provided an outstanding experience from start to finish. The team was professional, knowledgeable, and took the time to explain all my coverage options clearly. They helped me find a great policy at an affordable price without any stress. Customer service was friendly, fast, and reliable throughout the entire process. Highly recommend Insurance Navy Brokers to anyone looking for quality insurance and excellent support!

Brenda made signing up for insurance painless and easy. Thank you so much!

I had a fantastic customer service and im happy to renew my policy

Lupe was amazing thanks

Good Service and Moe was a big help to me today.keep up the good work Moe

Good service and easy payment process. Thanks to Nayeli for her assistance.

Increíble servicio de parte de mi asesora Stephanie. Siempre al pendiente de cubrir mis necesidades. Es amable y educada, cubre al 100% mis expectativas.

Thank u Mo

Best customer service ever, Janet was so helpful and explained everything with detail such a great experience

Melissa was GREAT! ✨ and VERY kind, helpful with the auto insurance process!🚗 📝😎 Friendly atmosphere and very welcoming!! 🤩🥰

Gracias Verónica siempre has sido muy atenta, amable y resolutiva te agradezco mucho tus atenciones 😇🙏

Amayrani Vargas does a wonderful job at helping arrange your car insurance

Excelente servicio ⭐⭐⭐⭐⭐. Verónica fue súper amable desde el primer momento, me explicó todo con mucha paciencia y claridad. Me ayudó a encontrar la mejor opción de seguro sin presionarme y siempre estuvo disponible para resolver mis dudas. Se nota que le importa ayudar a sus clientes. La recomiendo totalmente.”

Thanks to Isabel I was able to get my vehicle insurance with no headaches

Fue un excelente servicio por parte de Mireya. Gracias

Gracias Verónica por su servicio estoy satisfecho con la asesoría en la compra de la Aseguranza para mis vehículos, buena cobertura y los mejores precios.

La aseguranza es un exito buenos precios. Pero el servicio al cliente en esta localidad es horrible de lo peor que puede imaginar debe rían de capacitar mejor al personal contratado para que nosotros como CLIENTES podamos recibir lo que me merecemos y por favor cumplir con el ahorio descrito . The insurance itself is a success—the rates are excellent. However, the customer service at this branch is horrible; truly one of the worst imaginable. They really need to provide better training for their staff so that we, as CUSTOMERS, can receive the service we deserve; and, please, respect the established business hours.

I was going to pay my monthly auto insurance bill, and Naomi let me know that it was time to renew the policy and offered to see if she could find me a mow affordable rate with the same coverages. She was able to find me a policy with a rate so low I almost couldn't believe it at first haha. It only took her a few minutes.

My agen has a Evelin she is awesome friendly and shared all the information I needed to know

Cero communication

Brenda was very helpful!

The insurance agents name Lisbeth has A great customer service scale.thank you

Amayrani Vargas me gustó el cervicio

I love this company!! Thank you for all your help!

Evelyn was great at explaining everything , and had great customer service ! I got a great price for Full coverage 💞HIGHLY RECOMMEND

Buena atencion por parte de quien te esta ayudando con la poliza y te buscan la mejor opcion la recomiendo.

Luz is the best !

My experience with agent Veronica is always great. She goes above and beyond to make sure you are covered and handled with care. Would recommend her!

Isabella was Very helpful and has great customer service

Oriani me ayudó con mi póliza de seguro muy buen servicio.

The insurance agents that help me Adolfo was very helpful thank you very much and also luz Alvarez was very helpful thank you to both

Thanks Rosie....everything was in order and easy to access.....appreciate your putting everything in an "Easy " order....

I had to get SR22 insurance today and when I say I was greeted professionally by Marley Rivas she’s the best. Gave me the best insurance quotes and made sure all communication was clear and understood ! Thank you Marley for helping me get my licenses back reinstated. You rock!

Excelente servicio de parte de Verónica , muy amable, no tardo nada en buscarme algo para el seguro de mis carros!

Melissa was great sold me cheap sr22

Nancy fue muy amable y profesional en ayudarme. Los recomiendo. 👍🏼

Awesome experience great prices and fast . Vanessa was amazing help with getting insurance

Muy bien servicio rapido y efficient, me Ayudo con todas MIs dudes Gracias Veronica

Le recomiendo a la señorita Verónica como la mejor agente de seguros y muy profesional atenta a cada cliente con el mejor de los tratos.Desde mi experiencia la recomiendo y exhorto a cada persona que necesite un seguro la contacte

Is amazing the customer service by Valerie

Thank you Valerie for your amazing service definitely will be coming again!

Good customer service and good looking place!

I really enjoy how there’s truly no hassle with this company. I have been impressed since I’ve made the decision to switch over. The rates are affordable and I would like to personally shout out Veronica for helping and assisting me with find the best prices for coverage. In these times any little bit of savings helps a single mom like myself. I am beyond appreciative for that! Thanks Again!

La Señorita Evelin muy atenta y servicial Me ayudó con la asegura de mi auto Muchas Gracias

Absolutely love these people I get reminders. She’s so helpful and nice and courteous and calls back and text. I’m giving her five stars well done!

Muchas gracias por su assistencia para mi seguro de auto, muy amables y muy buen precios.

La Señorita Mariely Rivas me ayudó con la nueva renovación ..muy amable

Brenda and Layla were great at finding me a discounted rate! They were able to text me because I could not speak over the phone at work, and we were able to get everything situated. Awesome customer service.

Mariely is the best got us in and out fast. She help us get insurance with good benifits at an amazing price. She welcomed us properly making us feel like family I recommend this place for anyone that wants and affordable insurance very satisfied with her customer service thank you Mariely.

Spoke with Emily over the phone to get some things squared away for me, and she was great! Thank you for your help!!

Melissa is great gave me good price on auto insurance

Le quiero dar las gracias ala señorita Karla por el trato que recibí al comunicarme para obtener una asugurqnza para mis carros me dio buen precio y fue muy amable y lo más importante se tomó su tiempo para buscarme lo más mejor para asegurar mis carros en verda la recomiendo tiene muy buen trato para los clientes buenos en lo personal me trato de lo mejor Gracias y que tengan bonito día

Muy buena excelente atención la de jessika

I've been a customer for a few years. I definitely recommend them. Karla was so patient and so kind and very nice she went over and beyond to help me.

Muchas gracias Erika por su servicio con mi seguro de auto. Me ahorre casi la mitad de lo que estába pagando para mi troca con cobertura total. Aquí me quedo

5 stars. Been using them for 10 years now no complaints they were aways ready to help and understand and there for you Emily was always great and helpful

Dejo 5 estrellas por la atención tan buena que me dio Karla. Después de estar cotizando Karla fue la única que vi que se esforzó por darme la atención que necesitaba. 👌

L’agent Mo a fait preuve d’un sérieux travail, il a répondu à toutes mes questions concernant l’ajout d’un autre véhicule. Un parfait service qui en dit long sur la compagnie.

Luz fue muy amable

I am grateful

Isabela did a wonderful job and have a friendly personality.

Nice staff ask for Mo he will get you what you need

Quick and easy process. No hustle at all. Thank you Saydra!!

Muy recomendado, proceso rápido y fácil, Janet es una asesora muy competente, me ayudó y me explicó muy bien todo, Gracias.

A estado viniendo aquí por anos y siempre me ayudan. Gracias Natalia por su ayuda con el seguro de carro

Muy buen servicio 100% recomendables

Natalie me ayudo con mi seguro de auto muy amable

Muy hamable

Natalia fue muy amable y me ayudo con mi seguro de auto

Thanks Mo

I got my insurance with Mo and it was fast and easy

El servicio es excelente tengo más de 3 años con ellos. La señorita Naomi muy profesional y amable me brindó un servicio excelente.

Buena la aszguranza y amables

Me encantó la oferta que me dió Verónica después de buscar precios económicos con varias agencias fue lo mejor que pude encontrar, gracias Verónica.

I got insurance with them and they were very professional and their rates were affordable. Check them out and ask for Mo

His Customer service was The Best I've encountered in awhile. Excellent

Excelente servicio

Melissa sold me cheap non owner insurance thank you

Stephanie is very professional and personable. I was going to get insurance through another company, but I came to this location because of her. I’m very grateful, she’s awesome!

Super helpful and easy to work with! They made getting auto insurance quick and stress-free, and I’m really happy with my coverage and price-Emily

Just started a new policy with my agent Stephanie! She made the process easy as 1, 2, 3! She was responsive, professional & courteous!! I highly recommend her with Insurance Navy!!!

Mo helped me get cheap insurance with low monthly. Thank you Mo

Great service as always. Mo delivered like always

Representative (Stephanie Alfaro) was very help and assisted me with all my insurance needs. She was very professional and very welcoming.

Recomiendo a esta compañía de seguros. Natalia fue muy amable. Con su paciencia me ayudó a buscar un buen precio para mi seguro de auto. Muchas gracias ☺️

Abby helped out a lot

Melissa sold me great auto insurance

Great customer service. Veronica is amazing!

As a friendly reminder Nayeli informed me, via text, if my upcoming insurance payment. Which was great,as I almost forgot about it. Service and representatives have been great!

Highly reccomend them to anyone looking for an insurance that puts customers first, are patient with their customers, making a complex and overwhelming process easy and very trustworthy. I've been faithful to insurance navy since 2014 when I got my first vehicle. They have always been sure to find the best policy that fits my budget and needs. All the staff I've had contact with were beyond amazing. Veronica was a great help. She was very honest and patient with my circumstance, always answered my questions and help me make changes with no worries .

Sabina Flores was really helpful and made everything so simple for my dad and I.

Had a super fast easy process with Mo helped me with my 6mo policy

Great experience and help from Carlos with getting a good deal on our car insurance.

Great help 😊

Muy buen servicio me dio la señorita,Stephanie me explicó del principio asta el final lo que cubre mi póliza y lo que no cubre.

Maria was very energetic and came a across as a nice person. I happily paid my bill bc of that good nature she showed me

Love them! Everything always goes smooth!!

Amazing service. Ask for Mo

Verónica es una excelente agente de seguros! Me ayudó a conseguir mejor precio ya que estaba pagando mucho dinero !!

Muy agradecida con Veronica por su gran ayuda.

Mo always gives me the best services. I've been with him for more than 2 years and recommended my friends there too. Check them out

I only deal with this agency. Their prices always beat everyone else's and their customer service is top. Go check them out and ask for Mo he will definitely get you a good price.

Fast service

my first time coming to Insurance Navy Emily Custodio was a good agent. She got me right and set up now. My car has full cover good location and she's so sweet and she'll get you right. She explained all the details 😁

Stephanie was such a great help with helping me find a within my budget Auto insurance.

Great experience with Insurance Navy! Mo was very helpful, fast, and professional. He made everything easy and got me a good policy. Highly recommend!

Maria assisted me quick, they're always reacting fast I appreciate it so much, thank youu!💗

Luz es muy bonita

Mo was great help

I was assisted by Marilyn Torres she helped me with my insurance coverage she was very polite and kind I recommend my family and friends to this insurance company

My experience was exceptional my agent Naomi went above and beyond to secure my renewal at the last minute. She saved me money and made effort to complete the process for me with the most amazing customer service . Much appreciated!

The customer service here is wonderful! Naomi helped me get insurance on my vehicles and for it being my first time doing so, she explained everything thoroughly and answered all questions.

Daniel helped us out.Great customer service! Very nice guy

Adolfo was professional and very helpful

Very good service and attention to details. Very welcoming and honest staff. Ask for Mr. Mo

Thank you Melissa at Insurance Navy on Cicero Ave!!!! Been a loyal customer for a while and Melissa has been an outstanding insurance agent since the beginning. She is very attentive and professional. Always follows through with a smile! It’s the only reason I keep coming back 😎

Gracias a Stephanie por ayudarme a poner mi carro ala asegunza . Muy eficas la recomiendo 100%

Son los mejores me ayudaron a mucho resolver mi problema

Melissa gave me an awesome price on auto insurance

Melissa Torres Auto Insuraunce was absolutely awesome and very professional. She made it easy for us to make a decision. Thank you.

Always Best rates and very friendly staff. Ask for Mo

I came in to get a quote bcz I was paying too much and Mo helped me get a better rate. I ended up moving my wife’s insurance with him too. Check him out.

Amazing service and great rates. I saved $800 for me and my husband. Ask for Mo

Nayeli is soo helpful. I love her . We need 100x of her

Jennifer was really helpful with finding me liability car insurance at a reasonable price. She is the go to for the best prices.

Exelente servicio

Naomi helped me get the best prices for insurance. She was patient she is amazing ❤️❤️

Previously done a 6 month insurance with Mo when I first arrived from the UK and now used Mo again for the renewal! This time… he got me a deal for me, my wife and my brother in law for a cheaper offer combined with comprehensive coverage! Mo really went above and beyond given us the best deal and committed a lot of time to us on the search. His service and support was excellent, I will never be returning to State Farm when I have MO ! I would highly recommend them when you are up for that renewal or looking for a cheaper deal! See you in 6 months 😊 thank you so much!

This is my second time renewing my car insurance here, best price yet. Thank you Stephenie alfaro

Great help from Mo. He helped me get my son the perfect insurance so he can drive safe

Im very happy with the customer service we got at the office. Very nice and friendly.

Buen servico departe de Saydra muy amable me ayudo a tomar mi pago de seguro de auto.

Erika was GREAT!!! Insurance navy is the place to be. She helped me and my family get the best rate. Best customer service experience out of all the places I have called. Very personable and professional.

Muchas gracias a Insurance Navy por su constante apoyo y a Maria por su eficiencia. Recomiendo sus servicios, definitivamente 6 estrellas

Mo was very helpful and helped me find the lowest possible rate for my insurance and thanks to his knowledge of looking at all the carriers he had he found me the lowest rate and I checked around at other insurance companies as well.

Good experience overall. The process was simple, the team was helpful, and they handled my request quickly. Reliable and easy to work with.

Fast and easy

Very helpful and great prices

Hola muy buenas tardes me tomo el atrevimiento de felicitar a Karla Quiñones por su comportamiento k fue una persona muy amable y muy respetuosa conmigo los felicito por tener a personal como eya bendiciones 🙏

Es muy amable estoy muy satisfecha por la atención 100 por 100

Fue una experiencia muy increíble un serbisio k me hiso sentir especial mil gracias y felicidades por tener un personal así como karla Quiñones

Siempre he tenido buenas experiencias cuando necesito información a cerca de mi aseguranza y todos representantes son muy amables

Excelente atención

MO insurance Navay , you did great job to help me renew my insurance 🙏

great service from Mo. best insurance guy

Great experience with Mo. He was very courteous and got me taken care of in no time. He helped me get my family insured for half the price i was paying before. Highly recommended.

Best Insurance Agent in town, his name is Tomasz Ciolkosz, he secured me the best prices for the best coverage, be sure to check him out

Great experience!Mo was very helpful, responsive, and made everything easy to understand. Highly recommend!

Stephanie was very helpful in getting me through the process. She answered all of my questions knowledgeably and made me feel comfortable and confident in my choices. Thank you Stephanie!

Very good I like to handle with him every time

Ms. Veronica is super helpful and always so kind and patient. I recommend 100%. Love their customer service. Siempre un gusto.

Estefany excelente trato

Excelente servicio y atención principalmente a la señorita Stephanie muy agradable y atenta con su trabajo

Great service and great price. Mo got me and my wife exactly what we needed.

Great polite people great customer service

I have been with Insurance Navy for years now. Although rates are increasing, Maria goes above and beyond to find a lower rate for my auto insurance and has good customer service. I will definitely recommend others to her and the company.

Best place to find affordable insurance in the Bridgeview area. Wonderful just wonderful 👌

LIILY was so professional, helpful and I am glad she was able to help me today march 21, 2026. She took her time and explained every question I asked. Best customer services. I had a bad day this morning but thanks to her kindness I had completely forgot about it. You never what someone is going thought please always be kind. Thank you Lilly.

I had a great experience with Insurance Navy! Stephanie was extremely helpful, professional, and made the entire process smooth and stress-free. She assisted me with setting up my 6-month policy and explained everything clearly so I felt confident in my decision. Her customer service was excellent. I Highly recommend working with Stephanie if you’re looking for reliable and efficient service.

Very helpful!

Maria was very helpful with setup and always available for assistance. Outstanding

It was fast service ! I needed auto insurance and the process couldn’t had been any better! I would recommend it to anyone needed affordable auto insurance

Nice people nice place very helpful people and super respectful

They are really really really nice and respectful the people there are really fast with the work they are also very helpful

Thank you for the great price

This was the best service ever I was assisted by Marilyn Torres She sold me SR 22 and helped my mother with SR 22 and this was the best service ever I really do Think people should come here for any insurance needs

Thank You Verónica For the grest price on My auto insurance

Great service ! Thanks Mo

I love dealing with them especially Mo. He's very professional and polite and always makes sure I'm taken care of

I love Veronica she is so amazing I think she need a raise and she have a great personality and know how to handle the customer

Thank you Mo for your service.

Very good customer service from Mo

Great service. Mo helped me get best price

Yvette vega was great!!!

Mo was great he found me a cheap insurance and was very friendly

Una excelente atención pueden venir y serán bien atendidos y asegurar sus autos con Daniel Rodriguez

This the spot 👌

Great customer service and fast process Ask for Mo

Mo helped me with my insurance. Great agent

MS.MARIA, GREAT SMOOTH PROCESS VERY KNOWLEDGEABLE ABOUT ANY QUESTIONS U HAVE AND VERY HELPFUL WHEN IT COMES TO YOUR NEEDS OF INFORMATION ABOUT THE THINGS YOU'RE LOOKING FOR IN AN AGENCY 😎

Yvette Vega is so awesome

The ladies are so courteous and they make getting insurance and paying bills fun when you step in... they acknowledge as soon as you walk in.. thanks ladies see you next month.

Wonderful!

Stephanie Alfaro, she professional, quick service, clean place. , Nice service talk intelligent listen as well gave me more than one quote ,very friendly. Thank You

Mo was really great to work with. He was very easy to deal with and made the whole process fast and simple. He helped me get my car insurance quickly without any hassle. Thank you, Mo!

Best experience ever! Yesenia Barajas is a phenomenal insurance agent and made the process short and simple. Recommend everyone to come here . Best in town 100%

Great service with Mo. friendly and professional

Agent Oriani Contreras was very helpful She was patient and polite. She helped me with what I needed

Janet was Amazing fast and efficient 10 out of 10 recommend