Insurance Navy Customer Reviews
Read reviews from actual customers about their experience with Insurance Navy Brokers.
Liliana was amazing she issued my auto policy at a great rate! Thank you
Thanks Mo for helping me get my 6mo policy
Good attention, and quickly pay
Liliana was amazing she issued my auto policy and she didnt mind running mote then one quote . i ended up issuing my auto policy with a great price!
Liliana was very helpful as well and as proficient in assisting me with my request. Thank you
Fatima was so helpful and getting me started. No hassle. If you go to them ask for her by name. 10 stars
Very understanding very polite very respectful and get the job done
LAYLA was really nice and helpful great service
Fatima was very helpful 👌 thank you navy
Hey it's very good good job
Hey it's very good good job
Thank you so much for helping me get a cheaper rate for my insurance! They were very fast very nice and very helpful!! And they saved me about $250 a month on my full coverage insurance thank you so much
Súper profesional and good price nice people recommend 💯 % 👍🏽
I love Navy Insurance! After requesting different quotes from different agencies Navy Insurance continues to be the cheapest one ever.. Karla assisted my daughter n I getting out new policy and was very understanding and polite!! Thank you for all your assistance Karla..
(Translated by Google) I highly recommend them; I found the best price for my insurance, it's almost half off! I'm so happy! (Original) Les recomiendo encontré el mejor presio de mi seguro bajo casi la mitad estoy muy feliz
Les recomiendo encontré el mejor presio de mi seguro bajo casi la mitad estoy muy feliz
Thank you Sandra for saving me $100 a month on my insurance
Isabela was great !!!! She even lowered my rate !!!!!! Thank you insurance Navy and Isabela
Jennifer was very helpful with getting the Best rates on My car insurance for liability. Other companies wouldnt work with the downpayment to start My policy but she helped me out greatly.
Perfect thank you
Good services
Felicia service was exceptional I would recommend anyone that need insurance to her THANKS SO MUCH FOR YOUR HELP
I just added a car to my policy and Mo found me the best rate
I just added a car to my policy and Mo found me the best rate
Thank you mr. Mo
Mo helped me with my 6mo policy
Mo helped me with my 6mo policy
Yesenia barajas exelente atención claro en todo
I was helped by Karla, she made everything simple to understand and was very patient. I would definitely recommend her if you want to get insured for a great rate!
No xcelente atencio de parte Anabel.
Estoy agracido por la ayuda gracias a la señorita veronica 🤗
I want to thank Rama for the amazing service and help I got everything I needed she was soo nice and supportive really appreciate it 😁
Excelente atención
Awesome service and price, thanks guys
Phenomenal customer service
Phenomenal customer service
My insurance broker Luz help me save hundreds by getting me a better quote.
Insurance navy give me the best rate for my renewal I was wanna change them untill I met Mr Baha he was so helpful and run my information again and again untill he find me a price that's make change my decision and stay with them. Thank you Baha
Oriani was very professional and place is very nice
Fantastic prices and customer service. Ask for Mo
Rama did a wonderful job assisting with my payments
Thank you Mo for being my agent All these years
I had a great experience working with Isabella. She made the entire SR-22 insurance process completely hassle-free and explained everything clearly. She was professional, responsive, and helped me find an affordable price without any stress. I really appreciate how smooth and quick she made everything. If you’re looking for someone reliable to help with SR-22 insurance, I highly recommend Isabella!
I had a great experience at this location with Stephanie
Isabela was so fast and nice with taking care of my payment etc please keep her around I guus
(Translated by Google) Thanks Mo (Original) Gracias Mo
Gracias Mo
Customer service representative Veronica reminding me that I owe her money so I paid it. JK really good customer service highly recommended insurance group.
Se los recomiendo muy buenos precios aquí Alondra morales
Stephanie helped me with my auto insurance and sr22. She helped me with my verification with the state too
Mo is such a professional and a nice person. He found me a great deal despite my accident. Thanks
Mo is such a professional and a nice person. He found me a great deal despite my accident. Thanks
Mo is such a professional and a nice person. He found me a great deal despite my accident. Thanks
(Translated by Google) Excellent service 👍 (Original) Excelente servicio 👍
Excelente servicio 👍
(Translated by Google) Good (Original) Bien
Amazing service, Alondra took great care!!
Emily Custodio is a great insurance agent. She helped me get insurance for my vehicle and made the whole process easy and stress-free. She explained everything clearly, answered all of my questions, and made sure I got the right coverage. I really appreciate her excellent customer service and would definitely recommend her to anyone looking for insurance.
Excellent service, thanks to Mariely she helped me a lot, she is very kind.
Ms Felicia was very helpful and patient she found me a quote that fits my budget thanks again second car being insured wit them
Liliana was very nice and professional. She helped me very quickly with my insurance payment. The service was excellent. She was fast, efficient, and spoke clear English, which was very helpful because my English is not very good. I wish there were more people like her. Thank you, Liliana!
I honestly cant thank Veronica enough for getting me the best offer. she was super helpful and polite and took her time with me and my questions I highly recommend
La mejor atención muy amables y te ayudan en todo recomendado y la persona que atiende muy amable y agradable Mariely gracias por la cotización
This particular spot has amazing service Isabela helped me perfectly soon as I walked in. I highly recommend this location
Mariely me ayuda mucho con mis pagos es muy amable y respetuosa cordial
I had a great experience working with Mohamed Fawaz! He was incredibly helpful, patient, and took the time to help me! He explained everything clearly, answered all of my questions, and made the entire process stress-free. I truly appreciate his dedication! I highly recommend him to anyone looking for an honest, knowledgeable, and reliable insurance agent!
I got a 6 mo policy for 3 cars with Mo and he took care of me
Mo was very helpful he got me in and out quickly
SJ what is extremely helpful getting my insurance paid on direct deposit every time I text her she always responds back exceptional exceptionally nice
(Translated by Google) Thank you very much, Ms. Nayeli, for your kind attention. (Original) Muchas gracias srta. Nayeli with por su buena atencion
Merci Mo
Mo has been helping me for the past 2 years. Very professional
Muy buena atención de Giselle. Me explicó todo con claridad sobre los cambios en mi póliza y fue muy amable en todo el proceso. ¡Gracias por el excelente servicio!
The service Jesika provided was an incredibly satisfying experience; honestly, I was very pleased. She found the policy that perfectly fit my needs and took the time to handle the process calmly. Her dedication was evident from the moment she answered the call. I am very happy with her customer service—thank you for the help. Mi experiencia con Jesika fue muy positiva. Ella se tomó el tiempo para entender bien mis necesidades y me ayudó a encontrar una póliza que se ajustaba justo a lo que buscaba Durante todo el proceso, mostró paciencia y disposición, asegurándose de que me sintiera cómodo con cada paso. Al final, me sentí satisfecho con la atención y el resultado.
I came into the office today to get libailty insurance for my vehicle, Lili was amazing and got me a great price! She offered to shop my quote for me to make sure I get the best price.
Una experiencia muy buena, amabilidad de su parte, una explicación detallada siendo yo nuevo en esto. Estoy agradecido por su ayuda. Gracias Oriani.
Mariely Rivas was a wonderful agent that help us go though the process easy.
SJ is the bomb👍🏽, she got me a rate that was beautiful, thank u SJ!
Great service by Ms Layla
Hi yes very good experience excellent service
Muy excelente, buen ambiente y responsables
I came to renew my Insurance and an Agent Named Oriani helped me out . She was very kind and explained everything to me step by step of my renewal process
The process was easy and fast. Nayeli was very helpful and friendly.
Jennifer did an aamzing job getting me liability insurance. I'm young and it's been difficult to find good rates but Jennifer was able to get done!
Mrs. Jessica she was wonderful great customer service and she willing to help she was awesome keep her lol.!!!!
I want to say the service was great Layla was extremely helpful courteous and kind she answered all my questions efficiently and professionally thank you a fine company
Mo has been taking care of me for the past 2 years and I couldn't be happier.
Layla did amazing job with helping me and making me understand the policy
Mo saved me more than $200 for my liability insurance
Mo saved me more than $200 for my liability insurance
Silvia was so great provided me with a car quote 😁 very lovely lady 💋
Isabela was very helpful during my visit today. She helped set up my policy and answered every question I had. She was very friendly and genuinely eager to help.
I had Layla as my agent and she was great. She was very kind and patient and helped me find a great discount for my full coverage policy!
Very nice and helpful lady helped me with my policy, with a lot of patience when kept postponing our meeting.
Mariely fue muy amable al ayudarme con mi renovación! Siempre pregunto por ella.
Rama was EXCELLENT in helping me with my insurance policy. I HIGHLY recommend her and her company for all of your insurance needs!!!
Isabella is awesome, very professional, easy set up, very polite, helpful, thank you so much.
Great customer service and price was right.
Muchas gracias à la señora Maria por su Ayuda en buscar me la oferta mejor para mi auto. Buena experienca con ella
Jennifer help me out so much when my price increased with my prior insurance i was able to get a better deal for full coverage on my vehicle with her! Def check her out!
Thank you Mo for getting me best rates
Jennifer did an amazing job getting liability coverage on my vehicle for a good deal!
Good attention Mo. I’m saving over $150
Great service
Thank you Mor for saving me $100 a month on my auto insurance
I highly recommend anyone looking to get a great deal on auto insurance to come visit and work with Guadalupe. She is an incredible agent! She’s very professional and takes pride in helping you find the best rate for your vehicle. I’m very thankful for her support!
She was very helpful and understanding help me with alot
Saved $300 on my auto insurance
Super 👌 atención de parte de Gabriela Robles
Muy buena atención.... la señorita Melissa Torres me vendió la aseguranza de mi carro, con un precio super bajo, Super recomendable.
Lilyann tuvo un buen servicio es una buena agente de aseguradora es muy amable y una excelente persona
Very satisfied with my agent Layla she was extremely helpful friendly and kind , what stood out most was how she took the time to explain to me about my policy I definitely recommend going here for your automotive insurance
Oriani is the best provided the best help and accurate to getting my new policy active for me and my family
Muchas gracias a la señora Maria por ayudar me en buscar una tarifa económica para mi seguro de auto
Luz was a great help! Found a great price for me! Also quick & informative communication.
Maria always goes above and beyond in finding me the best auto insurance deal. Really great customer service and knowledgeable. Will recommend the agency and Maria to others.
This is for Yvette a wonderful polite agent and I have dealt with her for 5 years she is great don't let her go
She was very helpful took out time and was on point and satisfy me all the way great job
Gaby was great giving me best liability insurance
Fixed my insurance in a professional fashion.Thank you
Excelente servicio
The Agent was so nice and patient, she made the process so easy
Thank you Mo for renewing my policy
All information requested was explained properly, and the person in charged for was really kind, helpful and friendly. All my Questions were answered
Very Good service! Appreciate Mariely
Wonderful experience. I throughly explained what coverage I needed and Estefani explained what I could get and what my expectations should be. After some back and forth , everything worked out nicely. Nice office. Great people.
Mo was very helpful with getting me my policy
Thank the stars for Nayeli!! She’s the best!!… Thanks Navy Brokers!!….
Emily Custodio helped me get the insurance i was looking for. Very helpful & answered very question i had. I definitely recommend getting insurance with her
I had an excellent experience working with Emily Custodio. She was professional and patient with me in helping me look for one that fits best for me. I highly recommend her to anyone looking for insurance.
Thank You, Emily Custodio. For making it so easy to get insurance at a very good price!!
Rama helped me renewing my car insurance fast ans easy very sweet person!
Very helpful I appreciate it
Yvettevega buen trato buen servicio
Brenda did a great job helping me get sr22
Muy bien la atención
Isabela helped me to renew my auto insurance policy @ the Midlothian location. She was extremely professional, knowledgeable and her customer service awareness is top tier! Look out Insurance Navy you have a winner over there. Another business might try to recruit her away from your company. Yes, She’s that good.
I got the cheapest auto insurance rate from Insurance Navy. Thank you for saving me $500!
Giselle helped me add a vehicle to my policy. Very helpful and I will recommend her to my friends and family.
Lizbeth was very helpful in helping me add a second car to my auto policy!
Great customer service, easy going , great to talk to , great insurance quotes and policies !
Natalia has always been very helpful and clear with all information. She helped me get the best service for my next 6 month contract
Your employee Layla, was very pleasant and helpful, I got there when she was on the phone she was very helpful and courteous to whom she was speaking too. I used to go to another location but after my overall experience here with Layla ill be coming back to this one very professional comfortable atmosphere.Thank you Layla.
Mo was amazing he got me and my family great price
Mo helped me get 6 months policy. It was quick and easy
MO was really helpful in getting me a 6-month policy
Jessica is always prompt and is a pleasure to work with so professional and eager to help in any way.
Yvette Vega
Gabriela was great and very helpful finding me a cheaper quote!
Layla was pleasant and very quick, excellent service.
Mo helped me renew my policy very helpful
Mo was very helpful and renewed my 6mo policy
Giselle found me the best rate possible for my SR-22. I definitely thought it would be more expensive but was very happy with how affordable it is! She explained the coverage very well and I left very well informed.
I had a great experience working with Gabriela. She helped me find an affordable liability-only policy without sacrificing the coverage I needed. She explained my options clearly, answered all my questions, and made the process fast and easy. She was professional, knowledgeable, and genuinely cared about helping me save money. If you're looking for great customer service and a hassle-free insurance experience, I highly recommend asking for Gabriela.
(Translated by Google) Excellent service, very friendly, and Mariah helped me. Thank you! (Original) EXCELENTE,SERVICIO MUY AMABLES Y ME AYUDO MARIAH ,GRACIAS
Giselle very good customer service very polite and very helpful
Oriani Contreras really help me with my insurance policy
I stopped by to get a quote and was assisted by Giselle. She had a positive and friendly attitude. Very welcoming and I left very informed about the difference between Liability and Liability with UMPD. Thank you!
Gabriela was great to work with. She helped me get full coverage at a much better rate than I was expecting. She explained my coverage in a way that was easy to understand, answered all my questions, and made the whole process quick and hassle-free. She was professional, friendly, and genuinely wanted to make sure I got the right policy instead of just trying to make a sale. I highly recommend Gabriela if you're looking for great service and a good price on full coverage insurance.
brenda got me a very lower rate and monthly then I had before!!
Mariely was absolutely amazing. Very helpful. Took her time and found me the best rate. Did I mention, she's patient and had no problem answering questions! I'll call and ask for Mariely everytime! Thanks again!
Giselle was able to find an amazing rate at this location. She did a great job at explaining the difference coverages and provided me with an excellent service. I recommend her for all your insurance needs!
Gabriela made the whole process easy. She was professional, friendly, and knew exactly what she was doing. She took the time to explain my options and helped me get the best rate she could for my SR-22 with full coverage. I appreciated that she was straightforward, answered all my questions, and made sure I understood everything before moving forward. The office is clean, modern, and welcoming. If you're looking for someone who will work hard to get you a good deal and provide great customer service, I definitely recommend asking for Gabriela.
Lilyann was great! Very patient and helpful, very affordable prices .
Great agency, Ms.Maria always searches for the best deal for my auto insurance. Thank you!
Rosie assistance was wonderful
Muy satisfactorio. Gracias Mo
Rama was very professional. She was such a great help. She went over and beyond to find me the best quotes!! Definitely will do more business with Rama
After calling different locations and not being assisted I was helped by RAMA who was incredibly helpful and went above and beyond. Thankful for her and her services provided today.
Good Evening To Who It May Concern I Will Be More Then Happy To Say That Navy Insurance Has Done A Terrific Job In Choosing Such A Warm And Very Professional Customer Service Representative. She Has Shown Real True Value And Presentation In Support Of Mr. Lionel Mitchell Sr With A Beautiful Quote Thank You For Layla In All That She Is Doing Day In A Day Out She Is Truly Appreciated And I Recommend Her To Other Clients. I Love Good Hearted Beautiful Americans Who Wants Better For All Loyal Customers As Myself...... Thank You Layla For Taking Your Job And Profession Seriously..... Take Care Everyone Who Works For Insurance Navy May The Heavenly Father And Mother Continue To Keep Each And Everyone Of You Safe In These Triumph Times. I Wish The Best For You All And Those You Love....... Take Care Yours Truly Mr. Lionel Mitchell Sr..,.
Lisbeth Pardinez was very respectful and good with her job
Yvette Vega - 10/10 service ! Very patient and helpful.
Lisbeth me ayudó mucho con mi póliza! Buen servicio!
Maria was such a pleasure, great service and found me the best auto insurance deal for me.
Mariely Rivas me ayudó para mi póliza de mi carro y me gustó su atención
Melissa is great ! Been coming for years because she finds me good rates on auto insurance!
Andrea was great today! She helped me with my renewal and get my documents quick and easy.
So helpful fast action arabic speaking helped me to understand all the details Good prices as well
Melissa is very polite all the time I think that she does need a buzzer for that office. This area is not the safest place for one person. But again she's a sweet heart and she's good at what she do wen she sold me some auto insurance.
Rocío me ayudo con mi auto de seguro el día de hoy muy bien servicio.
Emily was a big help and they worked with me and my paycheck schedule
Yvette is very helpful and quick to respond!
Fui recomendada a esta agencia, la señora maria me ayudó en buscar un precio económico para mi auto y la cobertura completa. Muy recomendado la agencia
Navy insurance never disappoints since 2005 but Andrea is awesome as always every time I come in the store to pay my insurance she’s always smiling and asking if I need anything else. I love her energy People need to be like her because customer service is everything 😘.
I am extremely disappointed with United Security Insurance. I have paid over $2,000 in premiums and expected reliable customer service when I needed help. A few weeks ago, I needed my vehicle towed and was told I did not have towing or rental coverage, so I paid for the tow myself. After reviewing my policy declarations, I can clearly see that towing and rental reimbursement are listed as coverages on my policy. When I called back for an explanation, I received even more conflicting information. One representative told me I would have to purchase an additional roadside assistance plan for $155 a year (or $110 for six months). I was also told that if I paid for it that day, I couldn’t even use it for 48 hours. So you’re willing to take my money immediately, but you’re not willing to provide the service immediately. That makes absolutely no sense from a customer’s perspective. Throughout this entire experience, I’ve received different answers from different representatives, and no one has been able to clearly explain what my policy actually covers. As a paying customer, I should not have to guess whether I’m covered or pay out of pocket because of incorrect information. I expect better communication, better training for representatives, and accountability when customers are given inaccurate information. This experience has been frustrating, confusing, and disappointing.
No me gusta me disen que si pago por linia solo me cobran 108 y es mentiras me cobraron 113
Hi Franyer, I am sorry to hear about the confusion regarding your online payment. We strive for transparency, and I would like to look into this pricing difference for you. Please reach out to us at socials@insurancenavy.com so we can review your account details and clear up any discrepancies. Sincerely, Estefania. Customer Service Manager
I had come to the end of my policy and had being doing some research on my own for a lower price. I hadn’t had much luck. I called Natalia at Insurance Navy and had such an easy and excellent experience. She found me a lower premium with efficiency and a smile. Insurance Navy made it easy for me to text over the needed information and sign docs! Thank you Natalia and Insurance Navy!
Ok
The agent I worked with was Mohamed Fawaz, He was very polite and helpful. I would definitely recommend him.Working with them was very easy and quick and they recommend good discounts
Very prompt and professional. Service is so good it makes want to make payments 😂 Rama helped me this evening she was so nice and quick with the responses and helped me quickly with what I neeeded.
I have been with them 4 years. They always do their best helping you finding the best plan. Mohammed and Redwan are the best
Luz was on top of explaining everything about my coverage! answered every and any question i had
brenda is amazing, she help me today to take a good insurance
Yesenia was a great Hélp with renewing m’y insurance thank you so much
Today I had a great experience at INB , Andrea was a great help in explaining my new insurance policy and why things changed
I had to renew my granddaughter’s insurance policy with Insurance Navy. I was assisted by Jesika & she was awesome! She’s courteous, professional & timely with her responses. She made the process so simple & user friendly. Great experience! I’d recommend them over & over again!!!
Rama highly recommend her, she is very professional and importantly very patient. She helped me sort an insurance issue which resulted in a better deal than what I had. Truly appreciated her through the process of a very frustrating moment. Thank you Rama for your help, it saved me a lot more money. It always feels great when kind, ethical people help you out in a moment of a little darkness. Thank you so much Rama.
Friendly, helpful and professional. I was helped by Veronica, who provided me with the policy that’s right for me. Many thanks.
Jennifer was great. I was able to add a second vehicle to my policy in just few minutes! Super fast super easy no hassles! Thanks!
Luz Alvarez was wonderful to me, I am non verbal and luz is always ready for me and knows what I need
Individual experiences may vary. Reviews are submitted by customers and represent their own opinions.
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