Insurance Navy Brokers Reviews

Read verified reviews from real Insurance Navy Customers!

Insurance Navy Customer Reviews

Read reviews from actual customers about their experience with Insurance Navy Brokers.

4.9
11,227 Reviews
10701
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Customer Feedback (11,227)

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ahmad Verified Review View on Google
Palos Hills, IL
August 10, 2026

Liliana was amazing she issued my auto policy at a great rate! Thank you

Methaq Abdulrahman Verified Review View on Google
Houston, TX
August 10, 2026

Thanks Mo for helping me get my 6mo policy

jose diaz Verified Review View on Google
Palos Hills, IL
August 10, 2026

Good attention, and quickly pay

Mouhamed Hademin Verified Review View on Google
Palos Hills, IL
August 9, 2026

Liliana was amazing she issued my auto policy and she didnt mind running mote then one quote . i ended up issuing my auto policy with a great price!

Yvonne Verified Review View on Google
Palos Hills, IL
August 9, 2026

Liliana was very helpful as well and as proficient in assisting me with my request. Thank you

Cyril walker Verified Review View on Google
Palos Hills, IL
August 9, 2026

Fatima was so helpful and getting me started. No hassle. If you go to them ask for her by name. 10 stars

Delia Wiley Verified Review View on Google
Palos Hills, IL
August 9, 2026

Very understanding very polite very respectful and get the job done

Luis Marquez Verified Review View on Google
Palos Hills, IL
August 8, 2026

LAYLA was really nice and helpful great service

Jesse Arroyo Verified Review View on Google
Palos Hills, IL
August 8, 2026

Fatima was very helpful 👌 thank you navy

HASANAIN IGHEWISH Verified Review View on Google
Houston, TX
August 8, 2026

Hey it's very good good job

HASANAIN IGHEWISH Verified Review View on Google
Houston, TX
August 8, 2026

Hey it's very good good job

Moni Chamsine Verified Review View on Google
Houston, TX
August 8, 2026

Thank you so much for helping me get a cheaper rate for my insurance! They were very fast very nice and very helpful!! And they saved me about $250 a month on my full coverage insurance thank you so much

Alfredo Lucero Verified Review View on Google
Palos Hills, IL
August 8, 2026

Súper profesional and good price nice people recommend 💯 % 👍🏽

Sandy Verified Review View on Google
San Antonio,TX
August 8, 2026

I love Navy Insurance! After requesting different quotes from different agencies Navy Insurance continues to be the cheapest one ever.. Karla assisted my daughter n I getting out new policy and was very understanding and polite!! Thank you for all your assistance Karla..

Sebastian Xium Verified Review View on Google
Houston, TX
August 8, 2026

(Translated by Google) I highly recommend them; I found the best price for my insurance, it's almost half off! I'm so happy! (Original) Les recomiendo encontré el mejor presio de mi seguro bajo casi la mitad estoy muy feliz

Sebastian Xium Verified Review View on Google
Houston, TX
August 8, 2026

Les recomiendo encontré el mejor presio de mi seguro bajo casi la mitad estoy muy feliz

Baker Gabriel Verified Review View on Google
Houston, TX
August 8, 2026

Thank you Sandra for saving me $100 a month on my insurance

Bm63 Bm63 Verified Review View on Google
Palos Hills, IL
August 8, 2026

Isabela was great !!!! She even lowered my rate !!!!!! Thank you insurance Navy and Isabela

Fortunato Campos Verified Review View on Google
Cicero, IL
August 8, 2026

Jennifer was very helpful with getting the Best rates on My car insurance for liability. Other companies wouldnt work with the downpayment to start My policy but she helped me out greatly.

Porsha Jackson Verified Review View on Google
Palos Hills, IL
August 8, 2026

Perfect thank you

Yuri Miranda Verified Review View on Google
Palos Hills, IL
August 7, 2026

Good services

Kelli Monden Verified Review View on Google
Palos Hills, IL
August 7, 2026

Felicia service was exceptional I would recommend anyone that need insurance to her THANKS SO MUCH FOR YOUR HELP

Yahel Rodriguez Verified Review View on Google
Houston, TX
August 7, 2026

I just added a car to my policy and Mo found me the best rate

Yahel Rodriguez Verified Review View on Google
Houston, TX
August 7, 2026

I just added a car to my policy and Mo found me the best rate

Yahel Rodriguez Verified Review View on Google
Houston, TX
August 7, 2026

Thank you mr. Mo

Donaldo Lopez Verified Review View on Google
Houston, TX
August 7, 2026

Mo helped me with my 6mo policy

Selvin Gutiérrez Verified Review View on Google
Houston, TX
August 7, 2026

Mo helped me with my 6mo policy

Monicka Martinez Verified Review View on Google
Aurora, IL
August 7, 2026

Yesenia barajas exelente atención claro en todo

rohana kawinga Verified Review View on Google
San Antonio,TX
August 7, 2026

I was helped by Karla, she made everything simple to understand and was very patient. I would definitely recommend her if you want to get insured for a great rate!

Fredy Mendoza Verified Review View on Google
Chicago, IL
August 7, 2026

No xcelente atencio de parte Anabel.

Carlos Valecillos Verified Review View on Google
Palos Hills, IL
August 7, 2026

Estoy agracido por la ayuda gracias a la señorita veronica 🤗

KING ISRAEL Verified Review View on Google
Bridgeview, IL
August 7, 2026

I want to thank Rama for the amazing service and help I got everything I needed she was soo nice and supportive really appreciate it 😁

Solis Solis Verified Review View on Google
Chicago, IL
August 6, 2026

Excelente atención

Auto Texas Wholesale Verified Review View on Google
Houston, TX
August 6, 2026

Awesome service and price, thanks guys

Karla Ardon Verified Review View on Google
Houston, TX
August 6, 2026

Phenomenal customer service

Karla Ardon Verified Review View on Google
Houston, TX
August 6, 2026

Phenomenal customer service

Jose Zuniga Verified Review View on Google
Berwyn, IL
August 6, 2026

My insurance broker Luz help me save hundreds by getting me a better quote.

زهير زهران Verified Review View on Google
Palos Hills, IL
August 6, 2026

Insurance navy give me the best rate for my renewal I was wanna change them untill I met Mr Baha he was so helpful and run my information again and again untill he find me a price that's make change my decision and stay with them. Thank you Baha

Lissette Boglio Verified Review View on Google
Elgin, IL
August 6, 2026

Oriani was very professional and place is very nice

Mohammad Mohammad Verified Review View on Google
Houston, TX
August 6, 2026

Fantastic prices and customer service. Ask for Mo

dontae porter Verified Review View on Google
Bridgeview, IL
August 6, 2026

Rama did a wonderful job assisting with my payments

Edilberto Villeda Verified Review View on Google
Houston, TX
August 5, 2026

Thank you Mo for being my agent All these years

Ghulam hussain Mohammed Verified Review View on Google
Palos Hills, IL
August 5, 2026

I had a great experience working with Isabella. She made the entire SR-22 insurance process completely hassle-free and explained everything clearly. She was professional, responsive, and helped me find an affordable price without any stress. I really appreciate how smooth and quick she made everything. If you’re looking for someone reliable to help with SR-22 insurance, I highly recommend Isabella!

Mary Msfocus Verified Review View on Google
Harvey, IL
August 5, 2026

I had a great experience at this location with Stephanie

James Rainey Verified Review View on Google
Midlothian, IL
August 5, 2026

Isabela was so fast and nice with taking care of my payment etc please keep her around I guus

Mauricio Perlaza Verified Review View on Google
Houston, TX
August 5, 2026

(Translated by Google) Thanks Mo (Original) Gracias Mo

Mauricio Perlaza Verified Review View on Google
Houston, TX
August 5, 2026

Gracias Mo

Anees Muatan Verified Review View on Google
Palos Hills, IL
August 5, 2026

Customer service representative Veronica reminding me that I owe her money so I paid it. JK really good customer service highly recommended insurance group.

Manuel Adame Verified Review View on Google
East Chicago, IN
August 4, 2026

Se los recomiendo muy buenos precios aquí Alondra morales

Lionel Mitchell Sr. Verified Review View on Google
Harvey, IL
August 4, 2026

Stephanie helped me with my auto insurance and sr22. She helped me with my verification with the state too

abdullah alqaragoli Verified Review View on Google
Houston, TX
August 4, 2026

Mo is such a professional and a nice person. He found me a great deal despite my accident. Thanks

abdullah alqaragoli Verified Review View on Google
Houston, TX
August 4, 2026

Mo is such a professional and a nice person. He found me a great deal despite my accident. Thanks

abdullah alqaragoli Verified Review View on Google
Houston, TX
August 4, 2026

Mo is such a professional and a nice person. He found me a great deal despite my accident. Thanks

Leonardo Rojas Verified Review View on Google
Dallas, TX
August 4, 2026

(Translated by Google) Excellent service 👍 (Original) Excelente servicio 👍

Leonardo Rojas Verified Review View on Google
Dallas, TX
August 4, 2026

Excelente servicio 👍

Nelson PoP Verified Review View on Google
Houston, TX
August 3, 2026

(Translated by Google) Good (Original) Bien

Leslie Garcia Verified Review View on Google
East Chicago, IN
August 3, 2026

Amazing service, Alondra took great care!!

Jose Rodriguez chema Verified Review View on Google
North Riverside, IL
August 3, 2026

Emily Custodio is a great insurance agent. She helped me get insurance for my vehicle and made the whole process easy and stress-free. She explained everything clearly, answered all of my questions, and made sure I got the right coverage. I really appreciate her excellent customer service and would definitely recommend her to anyone looking for insurance.

leticia ojeda Verified Review View on Google
Chicago, IL
August 3, 2026

Excellent service, thanks to Mariely she helped me a lot, she is very kind.

Tasha Collier Verified Review View on Google
Palos Hills, IL
August 3, 2026

Ms Felicia was very helpful and patient she found me a quote that fits my budget thanks again second car being insured wit them

Azam Odinaev Verified Review View on Google
Palos Hills, IL
August 3, 2026

Liliana was very nice and professional. She helped me very quickly with my insurance payment. The service was excellent. She was fast, efficient, and spoke clear English, which was very helpful because my English is not very good. I wish there were more people like her. Thank you, Liliana!

Rosario Villalobos Verified Review View on Google
Palos Hills, IL
August 3, 2026

I honestly cant thank Veronica enough for getting me the best offer. she was super helpful and polite and took her time with me and my questions I highly recommend

janet rivas Verified Review View on Google
Chicago, IL
August 1, 2026

La mejor atención muy amables y te ayudan en todo recomendado y la persona que atiende muy amable y agradable Mariely gracias por la cotización

myron jones Verified Review View on Google
Palos Hills, IL
July 31, 2026

This particular spot has amazing service Isabela helped me perfectly soon as I walked in. I highly recommend this location

Iris Romero Verified Review View on Google
Chicago, IL
July 31, 2026

Mariely me ayuda mucho con mis pagos es muy amable y respetuosa cordial

Manal Abid Verified Review View on Google
Houston, TX
July 31, 2026

I had a great experience working with Mohamed Fawaz! He was incredibly helpful, patient, and took the time to help me! He explained everything clearly, answered all of my questions, and made the entire process stress-free. I truly appreciate his dedication! I highly recommend him to anyone looking for an honest, knowledgeable, and reliable insurance agent!

MUSTAFA Verified Review View on Google
Houston, TX
July 30, 2026

I got a 6 mo policy for 3 cars with Mo and he took care of me

Tim Agbeye Verified Review View on Google
Houston, TX
July 30, 2026

Mo was very helpful he got me in and out quickly

Karen Kirincic Verified Review View on Google
Chicago, IL
July 30, 2026

SJ what is extremely helpful getting my insurance paid on direct deposit every time I text her she always responds back exceptional exceptionally nice

Nelson Eduardo Blanco paredes Verified Review View on Google
Palos Hills, IL
July 30, 2026

(Translated by Google) Thank you very much, Ms. Nayeli, for your kind attention. (Original) Muchas gracias srta. Nayeli with por su buena atencion

Oumar cherif Moussa Verified Review View on Google
Houston, TX
July 30, 2026

Merci Mo

Maher Mohammad Verified Review View on Google
Houston, TX
July 30, 2026

Mo has been helping me for the past 2 years. Very professional

Esdras Lopez Verified Review View on Google
Joliet, IL
July 29, 2026

Muy buena atención de Giselle. Me explicó todo con claridad sobre los cambios en mi póliza y fue muy amable en todo el proceso. ¡Gracias por el excelente servicio!

Cristian Salinas Verified Review View on Google
Midlothian, IL
July 29, 2026

The service Jesika provided was an incredibly satisfying experience; honestly, I was very pleased. She found the policy that perfectly fit my needs and took the time to handle the process calmly. Her dedication was evident from the moment she answered the call. I am very happy with her customer service—thank you for the help. Mi experiencia con Jesika fue muy positiva. Ella se tomó el tiempo para entender bien mis necesidades y me ayudó a encontrar una póliza que se ajustaba justo a lo que buscaba Durante todo el proceso, mostró paciencia y disposición, asegurándose de que me sintiera cómodo con cada paso. Al final, me sentí satisfecho con la atención y el resultado.

Taghi Lhbib Verified Review View on Google
Palos Hills, IL
July 29, 2026

I came into the office today to get libailty insurance for my vehicle, Lili was amazing and got me a great price! She offered to shop my quote for me to make sure I get the best price.

Rony Galicia Verified Review View on Google
Elgin, IL
July 29, 2026

Una experiencia muy buena, amabilidad de su parte, una explicación detallada siendo yo nuevo en esto. Estoy agradecido por su ayuda. Gracias Oriani.

Luz Verified Review View on Google
Chicago, IL
July 29, 2026

Mariely Rivas was a wonderful agent that help us go though the process easy.

desiree johnson Verified Review View on Google
Chicago, IL
July 29, 2026

SJ is the bomb👍🏽, she got me a rate that was beautiful, thank u SJ!

Jay Johnson Verified Review View on Google
Palos Hills, IL
July 28, 2026

Great service by Ms Layla

Mohamed Albataineh Verified Review View on Google
Houston, TX
July 28, 2026

Hi yes very good experience excellent service

Rojo Tojilli Verified Review View on Google
East Chicago, IN
July 28, 2026

Muy excelente, buen ambiente y responsables

jessica perez Verified Review View on Google
Elgin, IL
July 28, 2026

I came to renew my Insurance and an Agent Named Oriani helped me out . She was very kind and explained everything to me step by step of my renewal process

Yvette Trevino Verified Review View on Google
Palos Hills, IL
July 28, 2026

The process was easy and fast. Nayeli was very helpful and friendly.

Lynni Nguyen Verified Review View on Google
Cicero, IL
July 28, 2026

Jennifer did an aamzing job getting me liability insurance. I'm young and it's been difficult to find good rates but Jennifer was able to get done!

Tarina Parker Verified Review View on Google
Midlothian, IL
July 27, 2026

Mrs. Jessica she was wonderful great customer service and she willing to help she was awesome keep her lol.!!!!

Joseph Rute Verified Review View on Google
Palos Hills, IL
July 27, 2026

I want to say the service was great Layla was extremely helpful courteous and kind she answered all my questions efficiently and professionally thank you a fine company

Hazratullah Masood Verified Review View on Google
Houston, TX
July 27, 2026

Mo has been taking care of me for the past 2 years and I couldn't be happier.

Tyesha Durham Verified Review View on Google
Palos Hills, IL
July 27, 2026

Layla did amazing job with helping me and making me understand the policy

Gamefusion Nboo Verified Review View on Google
Houston, TX
July 27, 2026

Mo saved me more than $200 for my liability insurance

srbst Nboo Verified Review View on Google
Houston, TX
July 27, 2026

Mo saved me more than $200 for my liability insurance

Helen Tabangcura Verified Review View on Google
Aurora, IL
July 27, 2026

Silvia was so great provided me with a car quote 😁 very lovely lady 💋

Seseyon Kayode Verified Review View on Google
Palos Hills, IL
July 27, 2026

Isabela was very helpful during my visit today. She helped set up my policy and answered every question I had. She was very friendly and genuinely eager to help.

Jonaie Conway Verified Review View on Google
Palos Hills, IL
July 26, 2026

I had Layla as my agent and she was great. She was very kind and patient and helped me find a great discount for my full coverage policy!

Peter Verified Review View on Google
Houston, TX
July 25, 2026

Very nice and helpful lady helped me with my policy, with a lot of patience when kept postponing our meeting.

Enrique Vargas Verified Review View on Google
Chicago, IL
July 25, 2026

Mariely fue muy amable al ayudarme con mi renovación! Siempre pregunto por ella.

Dr. Yolanda Ann Evans Verified Review View on Google
Bridgeview, IL
July 25, 2026

Rama was EXCELLENT in helping me with my insurance policy. I HIGHLY recommend her and her company for all of your insurance needs!!!

dunia anorve Verified Review View on Google
Palos Hills, IL
July 25, 2026

Isabella is awesome, very professional, easy set up, very polite, helpful, thank you so much.

Mike Wendorf Verified Review View on Google
Chicago, IL
July 25, 2026

Great customer service and price was right.

carmelo sanchez Verified Review View on Google
Chicago, IL
July 24, 2026

Muchas gracias à la señora Maria por su Ayuda en buscar me la oferta mejor para mi auto. Buena experienca con ella

Andrea Hernandez Verified Review View on Google
Cicero, IL
July 24, 2026

Jennifer help me out so much when my price increased with my prior insurance i was able to get a better deal for full coverage on my vehicle with her! Def check her out!

Jawid Bashemi Verified Review View on Google
Houston, TX
July 24, 2026

Thank you Mo for getting me best rates

Armando Marure Verified Review View on Google
Cicero, IL
July 24, 2026

Jennifer did an amazing job getting liability coverage on my vehicle for a good deal!

Romeo Perez Verified Review View on Google
Houston, TX
July 24, 2026

Good attention Mo. I’m saving over $150

ada faria Verified Review View on Google
Palos Hills, IL
July 24, 2026

Great service

Cristian Alegría Verified Review View on Google
Houston, TX
July 23, 2026

Thank you Mor for saving me $100 a month on my auto insurance

Javier Pacheco Verified Review View on Google
Chicago, IL
July 23, 2026

I highly recommend anyone looking to get a great deal on auto insurance to come visit and work with Guadalupe. She is an incredible agent! She’s very professional and takes pride in helping you find the best rate for your vehicle. I’m very thankful for her support!

Jerome Johnson Verified Review View on Google
Elgin, IL
July 23, 2026

She was very helpful and understanding help me with alot

Delawar Hotak Verified Review View on Google
Houston, TX
July 23, 2026

Saved $300 on my auto insurance

Fercho Guerrero Verified Review View on Google
Joliet, IL
July 23, 2026

Super 👌 atención de parte de Gabriela Robles

Jose Soriano Verified Review View on Google
Chicago, IL
July 23, 2026

Muy buena atención.... la señorita Melissa Torres me vendió la aseguranza de mi carro, con un precio super bajo, Super recomendable.

Agustín Gomez Verified Review View on Google
Melrose Park, IL
July 22, 2026

Lilyann tuvo un buen servicio es una buena agente de aseguradora es muy amable y una excelente persona

Markley Jenkins Verified Review View on Google
Palos Hills, IL
July 22, 2026

Very satisfied with my agent Layla she was extremely helpful friendly and kind , what stood out most was how she took the time to explain to me about my policy I definitely recommend going here for your automotive insurance

Eliza Soyos Verified Review View on Google
Elgin, IL
July 22, 2026

Oriani is the best provided the best help and accurate to getting my new policy active for me and my family

Antonio Carrillo Verified Review View on Google
Chicago, IL
July 22, 2026

Muchas gracias a la señora Maria por ayudar me en buscar una tarifa económica para mi seguro de auto

Gray Bae Verified Review View on Google
Berwyn, IL
July 22, 2026

Luz was a great help! Found a great price for me! Also quick & informative communication.

Lisa Maldonado Verified Review View on Google
Chicago, IL
July 22, 2026

Maria always goes above and beyond in finding me the best auto insurance deal. Really great customer service and knowledgeable. Will recommend the agency and Maria to others.

Angela Loftin Verified Review View on Google
Chicago Heights, IL
July 22, 2026

This is for Yvette a wonderful polite agent and I have dealt with her for 5 years she is great don't let her go

Natalie Shelton Verified Review View on Google
Joliet, IL
July 22, 2026

She was very helpful took out time and was on point and satisfy me all the way great job

Emmanuel Ofem Verified Review View on Google
Joliet, IL
July 22, 2026

Gaby was great giving me best liability insurance

Terro Buck Verified Review View on Google
Bridgeview, IL
July 22, 2026

Fixed my insurance in a professional fashion.Thank you

Antonio Carrillo Verified Review View on Google
Palos Hills, IL
July 21, 2026

Excelente servicio

Fatima Cabrera Verified Review View on Google
Houston, TX
July 21, 2026

The Agent was so nice and patient, she made the process so easy

Jose ismael Ramirez Verified Review View on Google
Houston, TX
July 21, 2026

Thank you Mo for renewing my policy

Rafael Bravo Verified Review View on Google
Elgin, IL
July 21, 2026

All information requested was explained properly, and the person in charged for was really kind, helpful and friendly. All my Questions were answered

Gulzat Kassenova Verified Review View on Google
Chicago, IL
July 21, 2026

Very Good service! Appreciate Mariely

Kathleen Gilbert Verified Review View on Google
Dalton, GA
July 21, 2026

Wonderful experience. I throughly explained what coverage I needed and Estefani explained what I could get and what my expectations should be. After some back and forth , everything worked out nicely. Nice office. Great people.

Frank Reyes Verified Review View on Google
Houston, TX
July 21, 2026

Mo was very helpful with getting me my policy

Rick Flores Verified Review View on Google
Palos Hills, IL
July 21, 2026

Thank the stars for Nayeli!! She’s the best!!… Thanks Navy Brokers!!….

Janet Verified Review View on Google
North Riverside, IL
July 21, 2026

Emily Custodio helped me get the insurance i was looking for. Very helpful & answered very question i had. I definitely recommend getting insurance with her

Fernando Guzman JR Verified Review View on Google
North Riverside, IL
July 21, 2026

I had an excellent experience working with Emily Custodio. She was professional and patient with me in helping me look for one that fits best for me. I highly recommend her to anyone looking for insurance.

Ramon Severiano Verified Review View on Google
North Riverside, IL
July 21, 2026

Thank You, Emily Custodio. For making it so easy to get insurance at a very good price!!

maria limon Verified Review View on Google
Bridgeview, IL
July 20, 2026

Rama helped me renewing my car insurance fast ans easy very sweet person!

Arthur Aldaco Verified Review View on Google
Palos Hills, IL
July 20, 2026

Very helpful I appreciate it

Luis Araujo Verified Review View on Google
Chicago Heights, IL
July 20, 2026

Yvettevega buen trato buen servicio

Shaun Mitchell Verified Review View on Google
Palos Hills, IL
July 20, 2026

Brenda did a great job helping me get sr22

Joarlin Bermudez Verified Review View on Google
Elgin, IL
July 20, 2026

Muy bien la atención

Darnell M Verified Review View on Google
Palos Hills, IL
July 20, 2026

Isabela helped me to renew my auto insurance policy @ the Midlothian location. She was extremely professional, knowledgeable and her customer service awareness is top tier! Look out Insurance Navy you have a winner over there. Another business might try to recruit her away from your company. Yes, She’s that good.

Noor Ahmad Abasi Verified Review View on Google
Houston, TX
July 20, 2026

I got the cheapest auto insurance rate from Insurance Navy. Thank you for saving me $500!

Spritely43 Verified Review View on Google
Joliet, IL
July 19, 2026

Giselle helped me add a vehicle to my policy. Very helpful and I will recommend her to my friends and family.

Giovanny Carballo Verified Review View on Google
Cicero, IL
July 19, 2026

Lizbeth was very helpful in helping me add a second car to my auto policy!

Erika Hernandez Verified Review View on Google
Bridgeview, IL
July 18, 2026

Great customer service, easy going , great to talk to , great insurance quotes and policies !

Giselle Jasso Verified Review View on Google
South Houston, TX
July 18, 2026

Natalia has always been very helpful and clear with all information. She helped me get the best service for my next 6 month contract

Nick Kelly Verified Review View on Google
Palos Hills, IL
July 18, 2026

Your employee Layla, was very pleasant and helpful, I got there when she was on the phone she was very helpful and courteous to whom she was speaking too. I used to go to another location but after my overall experience here with Layla ill be coming back to this one very professional comfortable atmosphere.Thank you Layla.

miguel plascencia Verified Review View on Google
Houston, TX
July 18, 2026

Mo was amazing he got me and my family great price

Henry Rincón Verified Review View on Google
Houston, TX
July 18, 2026

Mo helped me get 6 months policy. It was quick and easy

Mariana Arias Verified Review View on Google
Houston, TX
July 18, 2026

MO was really helpful in getting me a 6-month policy

Anwar Berry Verified Review View on Google
Palos Hills, IL
July 18, 2026

Jessica is always prompt and is a pleasure to work with so professional and eager to help in any way.

caleb fason Verified Review View on Google
Chicago Heights, IL
July 18, 2026

Yvette Vega

Martin Wasik Verified Review View on Google
Joliet, IL
July 18, 2026

Gabriela was great and very helpful finding me a cheaper quote!

Maria Lopez Verified Review View on Google
Palos Hills, IL
July 18, 2026

Layla was pleasant and very quick, excellent service.

MEHDİ HUSSEİNİ Verified Review View on Google
Houston, TX
July 17, 2026

Mo helped me renew my policy very helpful

Mahdi Hosseini Verified Review View on Google
Houston, TX
July 17, 2026

Mo was very helpful and renewed my 6mo policy

Ivan Anguiano Verified Review View on Google
Joliet, IL
July 17, 2026

Giselle found me the best rate possible for my SR-22. I definitely thought it would be more expensive but was very happy with how affordable it is! She explained the coverage very well and I left very well informed.

Emma Coronel Verified Review View on Google
Joliet, IL
July 17, 2026

I had a great experience working with Gabriela. She helped me find an affordable liability-only policy without sacrificing the coverage I needed. She explained my options clearly, answered all my questions, and made the process fast and easy. She was professional, knowledgeable, and genuinely cared about helping me save money. If you're looking for great customer service and a hassle-free insurance experience, I highly recommend asking for Gabriela.

vic sal Verified Review View on Google
Dallas, TX
July 17, 2026

(Translated by Google) Excellent service, very friendly, and Mariah helped me. Thank you! (Original) EXCELENTE,SERVICIO MUY AMABLES Y ME AYUDO MARIAH ,GRACIAS

Yolanda Iracheta Verified Review View on Google
Joliet, IL
July 17, 2026

Giselle very good customer service very polite and very helpful

Brian Williams Verified Review View on Google
Elgin, IL
July 17, 2026

Oriani Contreras really help me with my insurance policy

Nova Vale Verified Review View on Google
Joliet, IL
July 17, 2026

I stopped by to get a quote and was assisted by Giselle. She had a positive and friendly attitude. Very welcoming and I left very informed about the difference between Liability and Liability with UMPD. Thank you!

Jonathan Monreal Verified Review View on Google
Joliet, IL
July 17, 2026

Gabriela was great to work with. She helped me get full coverage at a much better rate than I was expecting. She explained my coverage in a way that was easy to understand, answered all my questions, and made the whole process quick and hassle-free. She was professional, friendly, and genuinely wanted to make sure I got the right policy instead of just trying to make a sale. I highly recommend Gabriela if you're looking for great service and a good price on full coverage insurance.

It.z Kiyah Life Verified Review View on Google
Palos Hills, IL
July 17, 2026

brenda got me a very lower rate and monthly then I had before!!

Ciara Mullins Verified Review View on Google
Chicago, IL
July 16, 2026

Mariely was absolutely amazing. Very helpful. Took her time and found me the best rate. Did I mention, she's patient and had no problem answering questions! I'll call and ask for Mariely everytime! Thanks again!

jesus anguiano Verified Review View on Google
Joliet, IL
July 16, 2026

Giselle was able to find an amazing rate at this location. She did a great job at explaining the difference coverages and provided me with an excellent service. I recommend her for all your insurance needs!

Jonathan Monreal Verified Review View on Google
Joliet, IL
July 16, 2026

Gabriela made the whole process easy. She was professional, friendly, and knew exactly what she was doing. She took the time to explain my options and helped me get the best rate she could for my SR-22 with full coverage. I appreciated that she was straightforward, answered all my questions, and made sure I understood everything before moving forward. The office is clean, modern, and welcoming. If you're looking for someone who will work hard to get you a good deal and provide great customer service, I definitely recommend asking for Gabriela.

Roxy DelaCruz Verified Review View on Google
Bridgeview, IL
July 16, 2026

Lilyann was great! Very patient and helpful, very affordable prices .

Angel Figueroa Verified Review View on Google
Chicago, IL
July 16, 2026

Great agency, Ms.Maria always searches for the best deal for my auto insurance. Thank you!

Kelvin Verified Review View on Google
Cicero, IL
July 16, 2026

Rosie assistance was wonderful

ricky ricardo Verified Review View on Google
Houston, TX
July 16, 2026

Muy satisfactorio. Gracias Mo

Kevin Saxon Verified Review View on Google
Bridgeview, IL
July 16, 2026

Rama was very professional. She was such a great help. She went over and beyond to find me the best quotes!! Definitely will do more business with Rama

brittany sepulveda Verified Review View on Google
Bridgeview, IL
July 16, 2026

After calling different locations and not being assisted I was helped by RAMA who was incredibly helpful and went above and beyond. Thankful for her and her services provided today.

Lionel Mitchell Sr. Verified Review View on Google
Palos Hills, IL
July 15, 2026

Good Evening To Who It May Concern I Will Be More Then Happy To Say That Navy Insurance Has Done A Terrific Job In Choosing Such A Warm And Very Professional Customer Service Representative. She Has Shown Real True Value And Presentation In Support Of Mr. Lionel Mitchell Sr With A Beautiful Quote Thank You For Layla In All That She Is Doing Day In A Day Out She Is Truly Appreciated And I Recommend Her To Other Clients. I Love Good Hearted Beautiful Americans Who Wants Better For All Loyal Customers As Myself...... Thank You Layla For Taking Your Job And Profession Seriously..... Take Care Everyone Who Works For Insurance Navy May The Heavenly Father And Mother Continue To Keep Each And Everyone Of You Safe In These Triumph Times. I Wish The Best For You All And Those You Love....... Take Care Yours Truly Mr. Lionel Mitchell Sr..,.

Chrishon Kinsey Verified Review View on Google
Cicero, IL
July 15, 2026

Lisbeth Pardinez was very respectful and good with her job

Ke'Nette Lee Verified Review View on Google
Chicago Heights, IL
July 15, 2026

Yvette Vega - 10/10 service ! Very patient and helpful.

Isaias Isaias Verified Review View on Google
Cicero, IL
July 15, 2026

Lisbeth me ayudó mucho con mi póliza! Buen servicio!

robert carrion Verified Review View on Google
Chicago, IL
July 15, 2026

Maria was such a pleasure, great service and found me the best auto insurance deal for me.

Matias Verified Review View on Google
Chicago, IL
July 15, 2026

Mariely Rivas me ayudó para mi póliza de mi carro y me gustó su atención

Manuel Arambula Verified Review View on Google
Chicago, IL
July 15, 2026

Melissa is great ! Been coming for years because she finds me good rates on auto insurance!

Tyrone Morris Verified Review View on Google
Calumet City, IL
July 15, 2026

Andrea was great today! She helped me with my renewal and get my documents quick and easy.

Eman Alrefai Verified Review View on Google
Houston, TX
July 14, 2026

So helpful fast action arabic speaking helped me to understand all the details Good prices as well

Lakita Pierce Verified Review View on Google
Chicago, IL
July 14, 2026

Melissa is very polite all the time I think that she does need a buzzer for that office. This area is not the safest place for one person. But again she's a sweet heart and she's good at what she do wen she sold me some auto insurance.

Jose Sanchez Verified Review View on Google
Cicero, IL
July 14, 2026

Rocío me ayudo con mi auto de seguro el día de hoy muy bien servicio.

Kaina Toro Verified Review View on Google
Palos Hills, IL
July 14, 2026

Emily was a big help and they worked with me and my paycheck schedule

Alexis Landor Verified Review View on Google
Palos Hills, IL
July 13, 2026

Yvette is very helpful and quick to respond!

Marlene Palta Verified Review View on Google
Chicago, IL
July 13, 2026

Fui recomendada a esta agencia, la señora maria me ayudó en buscar un precio económico para mi auto y la cobertura completa. Muy recomendado la agencia

Dorothy C Verified Review View on Google
Calumet City, IL
July 13, 2026

Navy insurance never disappoints since 2005 but Andrea is awesome as always every time I come in the store to pay my insurance she’s always smiling and asking if I need anything else. I love her energy People need to be like her because customer service is everything 😘.

I Am Cherell Verified Review View on Google
Palos Hills, IL
July 13, 2026

I am extremely disappointed with United Security Insurance. I have paid over $2,000 in premiums and expected reliable customer service when I needed help. A few weeks ago, I needed my vehicle towed and was told I did not have towing or rental coverage, so I paid for the tow myself. After reviewing my policy declarations, I can clearly see that towing and rental reimbursement are listed as coverages on my policy. When I called back for an explanation, I received even more conflicting information. One representative told me I would have to purchase an additional roadside assistance plan for $155 a year (or $110 for six months). I was also told that if I paid for it that day, I couldn’t even use it for 48 hours. So you’re willing to take my money immediately, but you’re not willing to provide the service immediately. That makes absolutely no sense from a customer’s perspective. Throughout this entire experience, I’ve received different answers from different representatives, and no one has been able to clearly explain what my policy actually covers. As a paying customer, I should not have to guess whether I’m covered or pay out of pocket because of incorrect information. I expect better communication, better training for representatives, and accountability when customers are given inaccurate information. This experience has been frustrating, confusing, and disappointing.

Franyer José Medina lizcano Verified Review View on Google
Palos Hills, IL
July 12, 2026

No me gusta me disen que si pago por linia solo me cobran 108 y es mentiras me cobraron 113

Palos Hills 1 Team July 13, 2026

Hi Franyer, I am sorry to hear about the confusion regarding your online payment. We strive for transparency, and I would like to look into this pricing difference for you. Please reach out to us at socials@insurancenavy.com so we can review your account details and clear up any discrepancies. Sincerely, Estefania. Customer Service Manager

Kishl Burr Verified Review View on Google
South Houston, TX
July 12, 2026

I had come to the end of my policy and had being doing some research on my own for a lower price. I hadn’t had much luck. I called Natalia at Insurance Navy and had such an easy and excellent experience. She found me a lower premium with efficiency and a smile. Insurance Navy made it easy for me to text over the needed information and sign docs! Thank you Natalia and Insurance Navy!

Saeed Ali Verified Review View on Google
Houston, TX
July 12, 2026

Ok

Zainab Altameemi Verified Review View on Google
Houston, TX
July 11, 2026

The agent I worked with was Mohamed Fawaz, He was very polite and helpful. I would definitely recommend him.Working with them was very easy and quick and they recommend good discounts

Red_ Cafe-x (redcafe) Verified Review View on Google
Palos Hills, IL
July 11, 2026

Very prompt and professional. Service is so good it makes want to make payments 😂 Rama helped me this evening she was so nice and quick with the responses and helped me quickly with what I neeeded.

Maytham Al-Baidhani Verified Review View on Google
Houston, TX
July 11, 2026

I have been with them 4 years. They always do their best helping you finding the best plan. Mohammed and Redwan are the best

Hemi Gang Verified Review View on Google
Berwyn, IL
July 11, 2026

Luz was on top of explaining everything about my coverage! answered every and any question i had

bilal Verified Review View on Google
Palos Hills, IL
July 11, 2026

brenda is amazing, she help me today to take a good insurance

nkanasau makiesse Verified Review View on Google
Aurora, IL
July 11, 2026

Yesenia was a great Hélp with renewing m’y insurance thank you so much

Bobby Bradley Verified Review View on Google
Calumet City, IL
July 11, 2026

Today I had a great experience at INB , Andrea was a great help in explaining my new insurance policy and why things changed

Cmplx Ego Verified Review View on Google
Midlothian, IL
July 11, 2026

I had to renew my granddaughter’s insurance policy with Insurance Navy. I was assisted by Jesika & she was awesome! She’s courteous, professional & timely with her responses. She made the process so simple & user friendly. Great experience! I’d recommend them over & over again!!!

Fabiola Zavala Verified Review View on Google
Bridgeview, IL
July 11, 2026

Rama highly recommend her, she is very professional and importantly very patient. She helped me sort an insurance issue which resulted in a better deal than what I had. Truly appreciated her through the process of a very frustrating moment. Thank you Rama for your help, it saved me a lot more money. It always feels great when kind, ethical people help you out in a moment of a little darkness. Thank you so much Rama.

Antonio Medina Verified Review View on Google
Houston, TX
July 10, 2026

Friendly, helpful and professional. I was helped by Veronica, who provided me with the policy that’s right for me. Many thanks.

Miguel Vargas (M-vargas) Verified Review View on Google
Cicero, IL
July 10, 2026

Jennifer was great. I was able to add a second vehicle to my policy in just few minutes! Super fast super easy no hassles! Thanks!

Ten Woods Verified Review View on Google
Berwyn, IL
July 10, 2026

Luz Alvarez was wonderful to me, I am non verbal and luz is always ready for me and knows what I need

Individual experiences may vary. Reviews are submitted by customers and represent their own opinions.

About Our Customer Reviews

Insurance Navy publishes reviews so you can read about actual experiences our customers have shared.

The reviews on this site are individual descriptions of costs, savings processes, and customer experiences with our products and services that will vary based on their unique circumstances.

Please note that a review is presented to us in original form after having been reviewed by Insurance Navy and reviews are not representative of all customers.

Insurance Navy's Guidelines for Reviews

Insurance Navy Brokers applies several guidelines in the consideration of customer reviews for publication on our web site.

In general, reviews are published if they are relevant to the experience and not defamatory.

While the application of publishing guidelines is a subjective process, the following are frequent reasons which may prevent posting of a review:

  • Derogatory, abusive, threatening or offensive language and statements will disqualify a review from being published.

  • In order to protect our customers' privacy, and that of our employees and business partners, reviews containing personally identifiable information will not be published.

  • We do not publish reviews citing appeal patterns and settlement amounts.

  • We do not publish reviews that include a description of illegal activity or reference pending or current litigation.

  • We do not edit, correct, or modify ratings or reviews, regardless of content or tone.

FAQs About Our Reviews

How does Insurance Navy collect customer reviews?

The reviews displayed on this page are collected directly from our Google Business Profiles. You can trust these reviews are legitimate because of Googles strong vetting process and robust technology to detect manipulated reviews.

What types of insurance do Insurance Navy customers review?

Customers frequently leave reviews for our auto insurance products but we sell other types of insurance coverage as well. Other insurance products we sell are Renters insurance, Homeowners insurance, SR-22 insurance, Business insurance, Commercial auto insurance, Roadside assistance, and more.

How many Insurance Navy locations can I leave a review for?

If you visit more than 1 Insurance Navy office, you can leave a review for that office. Otherwise reviews are limited to one customer per office.

Insurance Navy Reviews by State

Illinois Location Reviews

Albany Park

4837 North Kedzie Avenue, Chicago, IL 60625

Archer Heights

5016 S Pulaski Rd, Chicago, IL 60632

Aurora

314 West Indian Trail, Aurora, IL 60506

Back of the Yards

1801 West 47th Street, Chicago, IL 60609

Belmont Central

6001 West Belmont Avenue, Chicago, IL 60634

Berwyn

6905B Ogden Ave, Berwyn, IL 60402

Bridgeview

8258 South Harlem Avenue, Bridgeview, IL 60455

Brighton Park

4300 S Archer Ave, Chicago, IL 60632

Calumet City

663 River Oaks Drive, Calumet City, IL 60409

Chatham

740 East 87th Street, Chicago, IL 60619

Chicago Heights

165 W Joe Orr Rd, Chicago Heights, IL 60411

Cicero

5114 West Cermak Road, Cicero, IL 60804

Cicero 2

2201- B S Cicero Ave, Cicero, IL 60804

Cicero 3

5701 W Cermak Rd, Cicero, IL 60804

Elgin

1350 E Chicago St #21, Elgin, IL 60120

Harvey

123 West 159th Street, Harvey, IL 60426

Hermosa

2418 North Cicero Avenue, Chicago, IL 60639

Humboldt Park

3325 West North Avenue, Chicago, IL 60647

Joliet

18 S Larkin Ave #11, Joliet, IL 60436

Little Village

3633 West 26th Street, Chicago, IL 60623

Melrose park

2523 W Lake St, Melrose Park, IL 60160

Midlothian

14653 South Cicero Avenue, Midlothian, IL 60445

North Riverside

7333 West 25th Street, North Riverside, IL 60546

Palos Hills 1

10338 South Harlem Avenue, Palos Hills, IL 60465

Palos Hills 2

7229 W 103rd St, Palos Hills, IL 60465

Indiana Location Reviews

East Chicago

801 W Chicago Ave, East Chicago, IN 46312

Texas Location Reviews

Dallas

2292 S Buckner Blvd #100, Dallas, TX 75227

Houston 1

1507 Gessner Rd., Houston, TX 77080

Houston 2

8619 Richmond ave STE 300, Houston, TX 77063

Pasadena

509 Southmore Ave Suite 100, Pasadena, TX 77502

San Antonio

1336 SW Military Dr Suite 3, San Antonio, TX 78221

South Houston

61 Spencer Hwy, South Houston, TX 77587

Review Georgia Locations

Dalton

1100 E Walnut Ave STE 6, Dalton, GA 30721

Review California Locations

Santa Ana

1150 S Bristol St Ste A1, Santa Ana, CA 92704

Review Nevada Locations

Las Vegas

3266 Las Vegas Blvd N STE 12, Las Vegas, NV 89115