Insurance Navy Customer Reviews
Read reviews from actual customers about their experience with us.
Andrea estrada was great And helpedme with my insurance for my car
Muy satisfecho con el servicio de Navy, se tomaron el tiempo en ver mi caso, sugirieron y resolvieron rápidamente, muchas gracias y 5 estrellas!
Felicia is a great agent, always on time with everything needed for my sr22!
Ms Vega was very friendly and helpful . Great customer service 😊
Muy amable y rapidos
Janet was amazing very had patience to explain everything clearly and got a great rate
Me atendieron con mucha amabilidad gracias alá señorita Verónica ahora Soy uno más dé sus clientes
Stephanie Tapia is your girl, I always come to her when it comes to insurance. She's very knowledgeable. She always do me right! Thank you Steph 🥰🥰🫶
Naomi provided professional and prompt assistance. She was very helpful and addressed my needs quickly.
Great customer service. They were very helpful. I was convinced and got the insurance I needed the very same day. Explained all the details. Thank you Yazen and the nice woman in front desk.
Naomi was great help with getting me the right car insurance and affordable quotes that works best for me
Yvette Vega Was Very Helpful and Nice She Has Amazing Customer Service
Yvette Vega was amazing customer service skills, I appreciate the way she assist me with all my questions & concerns.
Erika help me with my auto insurance she did a good 👍 job
Naomi, was very helpful an understanding talking to her made it easy. Thank you
Called right when they opened and Veronica answered. She got me the best price and was very nice and quick getting the process done!!! Thanks again Veronica!!!
Veronica was very helpful and she guided me through the whole process. with a very good reasonable price will most likely will be return returning
El servicio d Yvette muy amable
Excelente atención fui atendida por Ms. Verónica se las recomiendo mucho. Continué así de atenta con sus clientes.👌
Very good service great ladies
Excellent experience Valerie was very helpful and knowledgeable.
Thanks to naomi for great service 👍👍
Thank u Maria. For the policy great job.
Muy agradable y cálida la atención al cliente por parte de Daniela.
Janet was amazing she is very helpful and kind
Jazmine was very nice and fast with adding a car to my policy
Fast easy kind. Highly recommend
Maria
Maria was a great employee to work me, got me everything I had needed in a matter of 30 min, Auto Policy
Seemless experience
This is the best insurance broker I ever been to! Veronica took really good care of me and found me the best rates! If your looking for top tier service and knowledgeable agents you’ve found it!!
Great customer service!!!
Maria has been my agent for years. Her customer service is the best! I no longer live in the area but continue to make the drive to her office.
Excelente Atención y mucha ayuda!!!
Navy insurance in Chicago heights on Joe Orr rd. I called them to get my refund because that’s what the lady told me. They told me that I couldn’t get a refund because my money went to the agent for their services. So pretty much I only had insurance for 2 days then they canceled me and gonna say that my money went to the agent. I will never tell anyone to go to them
I when there for a quote maria had an attitude and she was demanding for me to tell her my 2nd car vin when she took my my phone for the 1st vin with no problem …she said that she force her eyes to read the 1st vin number … every time she ask me a questions she had something smart to say .. horrible costumers service .. I will never take my $$ there … pls used a different location for your business …
We value your feedback highly, and I sincerely apologize for the issues you experienced in our office. Please rest assured that we are looking into your concerns and will address them internally. If you need any further assistance, please do not hesitate to reach out to me directly. We are always here to help. Best regards, Brenda P. Agency Manager
I always do my insurance with MO and he takes care of me
Mohamad has great customer service, fast and gets you a good deal.
Mo was very quick to get me what I needed. Highly recommend
They have the best rates in Houston no doubt. They’re quick and very friendly. Ask for Mo he’ll take care of you
Great customer service. Mo was very helpful
Thank you so much for every think
Best experience with Mo. quick and professional.he was welcoming and friendly
Gracias Verónica
Best insurance company good price nice people I recommend ☺️
it was a good experience with navy insurance Mr.Mohammed very kind, support and helpful
Melissa Torres provided me a great quote, and her customer service is the best I have ever received! Thank you so much 👍🏾
Melissa Torres is absolutely amazing! I walked right in and out with a great insurance policy and the price is great!
Luz was very personal and very nice to do business with!!
Ask for Mo
Mo helped me get the full coverage at great price hit him up
Excelente atención, muchísimas Gracias Verónica
Excelente servicio muy amable atenta buen trato Luz Álvarez
Perfect spot to get your insurance. Ask for Mo or for Erica
Erika me ayudo y estoy muy satisfecho con el servicio y precious bajos , gracias por asegurar mis carros.
I have been with them for years amazing service. Ask for Mo
Great service
Everything was fine. I just made an auto and home insurance bundle with them. Ms Veronica was good. She speaks Spanish and English. Very patient and know the business. Also she found a good price for us. Thanks
Mo was great and he helped me get best rates
Naomi helped me get insurance for my new vehicle and was very helpful and generous process was fast and affordable thanks 🙏🏻
Rama was awesome in renewing my policy and finding the best rate
Emily was very helpful and knowledgeable and she gave me very good customer service
Muy amables y cortés y la srita veronica nos buscó el mejor precio.
Erica 10/10 excellent agent 👏 👌
Jazmine Helped me when I needed a bit more time to make a payment without my policy ending.
Even though my insurance went up this place has the cheapest insurance for my car in the area.stephanie is also a pleasure when she helps me out
Veronica is a great agent, she helped me get an affordable insurance in a short amount of time
Excelente servicio de la señorita Maria
Muchas gracias por ayudareme veronica,your so nice.
Gracias Veronica excelente atención
I love it
Muy buena la señorita Verónica en su trabajo,paciencia,modesta,sencilla y muy atenta con el cliente,
I had a great experience working with Tomasz Ciolkosz, everything was fast and professional. He always responds to messages. I recommend him! Thank you for your cooperation
Was skeptical at first , but Veronica really had me in and out not sure what she did worked her magic and got a couple truck fresheners, won’t be disappointed.
Maria didn't excellent job in giving me everything that I needed she was very friendly and kind
Muy amables y eficientes 100%recomendado
Great insurance, Veronica went above and beyond to help me get the best price!! This company has the best customer service. Thankyou Veronica again!!!
This was the lowest auto insurance company I found, thank you to Maria for helping me find it. Very polite and friendly as well! Knowledgeable with coverages as well!
Highly recommend and thank Janet for being extremely helpful and efficient.
Muy bien servicio de parte de saydra me ayudó a ser un cambio en mi seguro de auto.
Best company and nice and helpful stuff I was talking with veronica she was very nice and very professional
Been a client for a few years now. Maria always helps me find an affordable auto insurance rate! Very great service from her, knowledgeable in explaining the coverages, even provides you an example. Very clean office as well. Love working with her! Will recommend all my friends and family to her.
I really got the help I needed fro Yvette Vega she did so good helping me get all my stuff I needed and the best insurance price I can afford thanks again
Navy insurance is very outstanding and professional. I know this to be true because. The agent that got my policy started was outstanding and professional. Veronica!!! Veronica got me a cheaper down payment and monthly payment on my car. A Mercedes-Benz CLA 250 much lower. I would give a 10 star review if I could and I'm being totally honest about this review!!!!
Lupe has been very helpful and amazing to do business with.
Excellent customer service... 10/10
Un excelente servicio gigi
Muy atenta la señora mil gracias por ser tan eficaz
I truly appreciate being able to talk with a live agent instead of AI..! Jennifer was very professional yet very kind and understanding and put in great effort and dedication to help us find the correct insurance coverage and correct insurance company we needed. She was also able to provide us all the available discounts and much more. We highly recommend Insurance Navy Brokers.. You will be very happy with their results.
Rama was good at getting the better rates. She is the only reason I am moving from my amena ins back here
I want to thank ms Veronica for helping me getting insurance on my bride she has a great perfect service
Excelente servicio muy eficaz
Servicio muy amable Erika me explicó muy bien todo lo de la póliza 100 % recomendable
My amiable la señorita Luz. Fue de mucha ayuda para renovation de aseguraza
Very professional and knowledgeable
Erica hace exelente su trabajo estaba con dolor de cabeza pero ella automaticamente hiso que se me quitara un exelente servicio
Luz Alvarez helped me out alot getting insurance for my vehicle. Highly recommend.
Lupe me ayudo con mi auto insurance mi buen precio
Evelyn was great , Helped me out with my auto Policy , and homeowners policy . She was a great help !
They have the best deals ask for Moe
Salut ! C'est vraiment un service client nécessaire et très actif. Merci !
Luz hiso un exelente atencion al cliente
Excellent service Luz
Excelente servicio
Mo helped me with my insurance and was very professional
Luz tiene muy buen servicio al cliente y es muy atenta y sabe cómo conseguir los mejores precios
إنسانة جدا رائعة قمة الثقافة والأخلاق
Very nice and friendly , great communication understood everything pretty well. thank you, Yesenia Barajas!
I love how Maria help me and she help me with the 12month policy. The price was low just for my budget. Thanks
Thank you Melody for the service! Really appreciated and very good prices
I am very satisfied with the help of Veronica and catch the best deal for my vehicles. Kesinlikle fiyat almanizi tavsiye edecegim bir firma , buradan fiyat almadan baska yerde sigorta yaptirmayin derim .. Veronicaya selamimi iletirseniz yardimci olur.
They are so kind they explain everything good to customers
Gracias. A. Mari. Por ayudar. A encontrar. Un seguro. Economía. Para mi carro
Valerie had some great customer service. Very polite and very informative.
Excelente, muchas gracias
Rama Al Ali helped an explained everything that was needed to know for what type of insurance that we needed to purchase. She was very kind and always had a beautiful smile the whole time. I truly appreciate all that she has done.
MARIA to the Rescue ask for her
I had a great experience with my insurance agent. Anabel Solano was extremely kind, professional, and very efficient throughout the process. She helped me speed everything up, and the entire transaction was completed in just a few minutes. I’m very happy with the service I received and truly appreciate her support and willingness to help. Highly recommended!
Muy buena atención excelente servicio súper recomendado en el idioma que desees
Luz is Very good 👍 explained all the details
Thanks Maria for you support amazing!!
Great auto insurance service! The staff was helpful, honest, and fast. Prices are fair and the process was smooth. Highly recommended
Gigi is such a great customer service loved her!
Rama Al Ali was a great assistance today helping get coverage for my new vehicles she’s amazing 10/10 service
Excelente corredora la mejor de todos la recomiendo al 100%
Great work, Veronica was very helpful and very nice as well friendly thanks
Giselle was very professional and she was helpful
Veronica did a great job ,fast, 0 problems and got insurance within a hour.
had a great experience working with Mohamed for my car insurance. He is professional, patient, and explains everything clearly without any confusion. He helped me choose the right coverage at a good price and made the whole process smooth and stress-free. I highly recommend him to anyone looking for car insurance.
Luz Alvarez was very informative and went above and beyond for being a first time customer. Awesome customer service.
Estefani Plaza , me ayudó a abrir una cuenta para mis autos , muy buenas opciones , buen servicio , gracias !
Zenaida was awesome great customer service auto insurance price 💯.
"Excellent experience! I want to thank the Insurance Navy team for their professionalism. The agents were very polite and patient, and they helped me find a policy that perfectly suited my needs. I can tell they value their customers. Five stars!"
"I'm very pleased with Insurance Navy! I was looking for affordable car insurance, and they offered me the best price in Chicago. The application process was quick and easy, and everything was explained clearly. If you want to save money and get quality service, I highly recommend them!"
veronica was very helpful. Answered all my questions and got me insured in less than 20 minutes
Quiero agradecer a Gigi W por su increíble ayuda para conseguir mi aseguranza económica. Desde el primer momento fue muy atenta y paciente, me explicó todo paso a paso y se aseguró de que entendiera cada detalle. Gracias a ella, el proceso fue mucho más fácil y rápido de lo que esperaba. ¡Definitivamente volvería a trabajar con ella y la recomiendo totalmente!
Me gusta esta aceguranza Y boy becomendar mas personas Gracias por el cervicio Luz Alvarez
Muy bueno, excelente servicio Carlos Insurance
Natalia bien linda me ayudo con mi seguro de auto.
Es mi primera vez con esta aseguranza y estoy muy agradecido con la Sra Maria por la buena atencion brindada.
Good
10/10 great price great people love dealing with them
Excelente atención de Naomi
Veronica is professional agent
Muy buena atención Anabel losano
Excellent service Emily was very attentive polite and Knowledgeable she took time to explain my coverage clearly and helped me get the best quote...the process was fast and easy...highly recommend insurance navy office!
I love to come to Insurance Navy with Emily she is my agent she always answer all my questions and find the best prices she has a great customer service and I love the way she explains all coverages and recommends the best insurance coverages for me ...Thanks Emily
Very reasonable prices
Veronica and her team always go above and beyond to help me find the best rates for insurance.
Veronica helped me w my renters insurance she was really fast and polite
Maria was absolutely wonderful helping me find the perfect policy for my vehicle, as someone who doesn’t know much about the process she was very patient and explained everything to me in a way that I could understand. I strongly recommend her for anyone that is new to this process or anybody in general.
Maria nos atendió fue muy amable y estamos muy complacidos con el servicio.
Jennifer is a really good agent she answered all my questions and they have good prices
Great service. Low prices and Yvette was very professional and helpful!
Andrea Estrada was very much helpful and helped me with everything that I needed regarding my policy documents and beyond, I will be recommending this insurance company.
Muy amable el servicio de Erika, la recomiendo al 100%, fue muy clara y rápida en ayudarme con mi seguro.
The Agent was patient and easy to talk to, she was very helpful.
Carlos Vargas aseguransa my buen servicio amable y eficaz gracias lo recomiendo
Carlos Vargas. Aseguransa muy buen servicio muy amables y sin tantas trabas
Veronica, has shown great customer service skills. She helped me find the best insurance plan for my bucks and I really appreciate her. We need more workers like Veronica . Go Veronica Go!!!!!!
Jazmine helped take my payment very fast.
Marilyn Tores sold me my SR22 and customers services is great i can recomend family and friend to patronise her
Me ayudo Carlos muy buen y excelente servicio siempre con mi aseguranza se auto.
Very helpful and informative
Excelente servicios
Excelente servicio
I went through Maria Mello and she was AWESOME!! She helped my husband and I with our Auto policy and got us the best deal we can get. She was really nice and made everything just easy for us. Thank you Maria for an outstanding job!!
I went through Maria Mello and she was AWESOME and had helped me with my auto policy and offered the best deal we can get.
Excelente 👌. Trato .veronica
Natalia is very helpful with my car insurance.
Everything was amazing, so if you any questions ask to Yesenia, she's the best. Happy new year btw.
Evelyn finds the best rates and is super friendly,great customer service!
Anabel was so nice and on point with my questions and payment over the phone. Thank you so much for the courtesy call to remind me of the renewal period was nearing.
Great service and very friendly.
Maria helped with a great insurance quote. Loved it. Thank you Maria for your help. Greatly appreciate it.
Hoy estuve en la oficina de seguro y la muchacha Melody fue súper amable y súper atenta, muchas gracias por tenerme paciencia
Janet
Nayeli, is professional doing her job. She does not miss a beat
Thanks janet for helping me get insurance with you guys.🫡 Amazing customer service!
Excelente atención de la señorita Valeria, y los precios muy buenos, tiene muy buena cobertura
Brenda was very helpful, I got my car policy in a few minutes, she gave me a great plan thank you , best customer service ever.
Very professional and super helpful. I’d highly recommend working with Melody she’s great
Luz is really good explaining my insurance coverage and she knows what she is talking about great prices
Muy amable Nayeli le doy 5 estrellas…
Came in to get insurance theres prices are fair Janet took the time to explain and find the best price
Have been with them for year Them have the best rates Janet helps me find best rate
A huge thank you to Brenda and Rama after I had a communication issue about a week ago for trying to get my homeowners insurance, she got the ball rolling so Rama could work on my homeowners insurance policy. At first I was set on one policy but after Rama did most of the work I changed my mind for a different policy. Rama went above and beyond to make sure I was able to get my policy today and stayed in great communication while she went through my options. I HIGHLY RECOMMEND Insurance Navy!! Thank you Rama you are extremely appreciated!!! Thank you Brenda for making sure I got the right person to work on my policy!!!
Excellent customer service and okay term
Esma helped me issue my auto policy
Excelente servicio y atención por parte de la asesora Estheffany. Estoy muy satisfecha con esta aseguranza. Desde el primer momento me explicaron todo con claridad y me ayudaron a elegir la cobertura que mejor se ajustaba a mis necesidades. El proceso fue rápido, el precio justo y la atención al cliente siempre amable y profesional. La recomiendo totalmente por su seriedad y confianza.
Luz me ayudó con mi aseguranza
Excelente
Baha was thorough and professional in assisting me. He took the time to understand what I was asking for. He diligently assisted me with his knowledge and kindness. Thanks Baha!
Luz was a great help!
Verónica me atendió excelente muy buena en su trabajo gracias
Satisfecho con la atención que me han brindado cada momento tanto en persona y por teléfono en las llamadas, muy amables en el trato al personal pienso que es la.mejor agencia de seguro ya la recomiendo a mis amigos muchas gracias por su atención. Feliz navidad y prospero año nuevo.
This place is amazing if you’re looking for car insurance. When you’ll be there, ask for a young lady called Melody. She’s so SMART to get you the BEST offer. She is the BEST! Take them for any insurance!
Luz love how she does her work ❤️💯
Veronica and the team always go above and beyond to help me when needed and always find the best rates! Thank you so much!
I started my policy with Luz, very helpful all the way through, explain everything very clearly. Nice agent to talk to!!
Individual experiences may vary. Reviews are submitted by customers and represent their own opinions.
About Our Customer Reviews
Insurance Navy publishes reviews so you can read about actual experiences our customers have shared. The reviews on this site are individual descriptions of costs, savings processes, and customer experiences with our products and services that will vary based on their unique circumstances. Please note that a review is presented to us in original form after having been reviewed by Insurance Navy and reviews are not representative of all customers.
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