Roadside Assistance

You trust your car to get you to and from places, whether that may be work or school, but what happens during emergencies? Can you get your vehicle back up and running without emergency roadside assistance? Most likely not.

You’ll probably need a helping hand, and that’s where emergency roadside assistance services come into play. 24/7 Roadside Assistance provides you with a variety of services in the event your car has a mechanical or technical problem on the road.

Emergency Roadside & Towing Service Customized for You

Roadside assistance services can be added when you purchase a new auto insurance policy or renew your existing one. Emergency Roadside Assistance service falls under auto insurance policy add-ons. It will be listed alongside other types of coverage like comprehensive car insurance or collision car insurance coverage.

Suppose you have decided emergency road service coverage would be beneficial for you. In that case, you can add roadside assistance to your auto insurance policy. From there, you’ll always have assistance ready to help you with any vehicle emergencies that may arise while you’re on the road. It is also worth noting that roadside services extend to anyone you list as a driver on your auto insurance plan.

Suppose your family member is behind the wheel when your vehicle experiences technical difficulties and needs assistance. In that case, they can utilize the roadside service purchased with your auto insurance policy if they have your roadside ID card.

What is Emergency Roadside Service?

A Roadside assistance plan is an auto insurance policy add-on that provides drivers with various assistance services when their vehicle experiences issues while driving.

A roadside vehicle breakdown can quickly feel like the end of the world. However, by obtaining roadside service coverage, your crises can get resolved quickly, anytime, anywhere. It can help you in planning several circumstances.

Coverage provided includes assistance for lost keys or needing a spare tire. It offers you some peace of mind while behind the wheel of your car. More information on the benefits roadside service can provide you with is explored below.

What Do 24/7 Roadside Assistance Services Include?

A Roadside assistance plan covers you after several vehicle problems and mandatory repairs. The full extent of a road service plan can vary from company to company.

Listed below are some standard assistance services it provides for emergencies to covered vehicles.

Towing - Towing Service - Vehicle Towing

Suppose your car is experiencing mechanical issues, like those with your engine, transmission, suspension, brakes, or air conditioning, and needs extra service from an auto repair shop. In that case, roadside services will provide towing your vehicle to a destination of your choice. You can often predict these mechanical issues happening by hearing noises or feeling a strange vibration the car is making.

If your car is stuck in a ditch, mud, or snow, roadside assistance will also send a tow truck to tow your vehicle. This will offer labor coverage to cover any mechanic or other service providers you see fit to fix your car after a tow.

Fluid Delivery - Out of Gas-Fuel

No matter how hard you plan to keep your gas tank filled up, sometimes your car runs out of fuel, and you’re stranded the next thing you know. Roadside assistance services deliver car fluids like gas and oil. Delivery assistance coverage is included in your plan; you cover the cost of fuel or other fluids needing replacement.

Locked Out Service - Locksmith services

Emergency Roadside service can provide lockout assistance for your vehicle if something happens to your keys. Whether they get lost, broken, or locked away, our lockout service has the tools to get you back on the road.

Dead Battery - Jump Start - Battery Replacement

Car batteries dying isn’t uncommon, but a dead battery is inconvenient. Jumpstarting a car can be tricky. If you can’t find somebody to help with a battery jump-start, you’ll need a trusted expert to jumpstart your vehicle.

When a dead car battery prevents you from returning to the road, roadside assistance services help jumpstart your dead battery.

Tire Change - Flat Tire

Flat tires or low tire pressure are another common roadside emergency when driving. Sometimes, uneven wear in the tires can cause a blowout of the tire’s sidewall.

This is why getting a tire rotation and wheel alignment from your mechanic is essential. Your tire extended warranty may even cover these routine services.

Roadside assistance coverage will change the tire and get your car back up and running as soon as possible.

Mechanical Problems - Minor Auto Repairs

Your vehicle is a complex thing. With car advancements in this day and age, there’s a chance for several things to go wrong with it internally and it will need minor repairs.

That is why it’s essential to have a vehicle inspection regularly from a certified mechanic who uses vehicle diagnostics equipment. When those unforeseen emergencies happen, Roadside services can help troubleshoot and fix the problem.

A roadside plan may also feature other help like rental car reimbursement coverage and discounts, allowing you to get an affordable auto rental when your car is held up at the shop.

If you end up lost while driving, roadside assistance may also be able to provide you with maps and travel routes for free if you don’t have a working smartphone or GPS.

Roadside service can be a vital tool for assisting in planning various problems you can encounter no matter how far away you are at any mile in your drive.

How Does Roadside Assistance Work?

Once you purchase a roadside assistance plan, the subscription will be included on your auto insurance policy and factored into your rates. After your car insurance policy is activated and ready to go, you can utilize roadside services whenever you need help. There will be a phone number you can call provided by your car insurance company for any required assistance.

Roadside services are offered 24 hours a day, seven days a week, from virtually anywhere across the United States to our customers. It’s available nationwide and even stretching into Canada. After alerting the car insurance provider via their toll-free phone number on your cell phone of your issue and exact location, an automotive technician will be dispatched to assist you. You’ll be back up and driving in no time.

Remember that some car insurance companies limit how many times you can use roadside service per year. Ask about coverage terms before purchasing this car insurance policy add-on. You want to ensure it will benefit you when you need assistance.

Roadside Service Plan Fees and Cost

The cost of 24/7 roadside services may vary depending on your auto insurance plan. A Roadside service plan can range from $50 to $100 per year, but how much money you pay annually may easily be greater or below those averages.

Like any other type of car insurance coverage, various factors decide annual roadside coverage rates. A customer’s location and car type are just some things that car insurance companies consider when planning the cost of roadside plans. Whether you have your auto insurance bundled with homeowners' or renters' insurance could also lower your coverage rates.

This car insurance add-on is a very affordable type of assistance coverage compared to individual car service prices. Make sure to ask your agent about any possible discounts available for this vehicle insurance add-on. Some discounts include Multi-policy and Safe driver discounts.

For example, the national average vehicle tow cost is around $95. Your roadside service plan will practically pay for itself. Buy Online or through our Mobile App.

Roadside Assistance FAQ

If I already paid for a recent tow, can I be reimbursed?

If you have paid for a recent tow, you may be able to be reimbursed the money it costs by your roadside service plan. Contact your insurance agent to see what options are available for you. You may need to provide information regarding your vehicle, your insurance policy, and the extent of the services offered.

How far will roadside assistance tow my vehicle?

Insurance providers typically have a limit for how far roadside service will tow a vehicle. On average, roadside service will tow your car to the nearest repair facility within 15-20 miles of your accident, but this can vary. If you need your vehicle towed a far distance, additional charges may apply.

How long will it take for roadside service to reach me?

How long it will take for roadside assistance to reach you varies depending on where you are. Services may help you faster if you are in an urban area than in a rural area. Please be patient and know that roadside assistance is on its way.

Should I add 24 hour roadside assistance to my policy if my car is new?

Yes. While newer cars tend to have fewer mechanical problems than older cars, they are not entirely immune to breaking down. To be prepared for whatever the road throws at you, we recommend adding roadside service to your insurance policy regardless of your vehicle’s age.

Is there a limit to how often I can request fuel delivery?

There is likely a limit on the number of times you can use your roadside service per year, along with how many times you can request fuel delivery. Some roadside service providers limit fuel delivery services to two no-charge occurrences yearly. Contact an insurance agent to see the rules and regulations for your roadside service plan.

Can I use roadside service if I am in an accident?

Yes. Roadside service can help you and your vehicle following an accident. Roadside service may help you with fuel delivery and towing services after a collision.

Roadside Assistance with Insurance Navy is Easy!

To receive a personalized Roadside Assistance quote, call Insurance Navy today at 888-949-6289

Popular Areas we provide Roadside Assistance

• Roadside Assistance in Illinois

*This Emergency Roadside plan may not be available in every state; please call an agent for more information about Roadside Service.