Roadside Assistance Glossary
When researching roadside assistance, you will run into a few terms you may not recognize. So, we’ve created this roadside assistance glossary to keep you informed. Keep reading this roadside assistance glossary to learn more.
Damage to the vehicle or property caused by a collision or impact with any object.
Emergency Roadside Assistance
These are basic services available to assist disabled vehicles on the road. For instance, the services will allow the vehicle to become mobile again.
A trade or business vehicle that’s used for delivering products. This also includes services with the industry.
A vehicle that has become disabled that it is unable to operate. For instance, mechanical failure and engine fire. Including flooding that doesn’t inflict on the vehicle cabin. This also includes a malicious act on the vehicle.
A malfunction that makes the vehicle unsafe to use. As well as making it inoperable.
Minor Mechanical Repairs
Minor and/or temporary solutions to repair the vehicle to make them operable for a short time.
An issue that a professional has diagnosed. Which will cause the vehicle to experience ongoing malfunction.
The transportation of a vehicle by a tow truck.
Need answers that can’t be found in our roadside assistance glossary, such as trip interruption? Our agents and customer service representatives are here to help with your roadside assistance service needs. Call us today at 1-888-949-6289 or visit your nearest Insurance Navy location. For your convenience, Insurance Navy is open from 8 a.m. to 9 p.m. CST, 7 days a week.
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