Insurance Navy Customer Reviews
Read reviews from actual customers about their experience with us.
My experience was exceptional my agent Naomi went above and beyond to secure my renewal at the last minute. She saved me money and made effort to complete the process for me with the most amazing customer service . Much appreciated!
The customer service here is wonderful! Naomi helped me get insurance on my vehicles and for it being my first time doing so, she explained everything thoroughly and answered all questions.
Daniel helped us out.Great customer service! Very nice guy
Adolfo was professional and very helpful
Very good service and attention to details. Very welcoming and honest staff. Ask for Mr. Mo
Thank you Melissa at Insurance Navy on Cicero Ave!!!! Been a loyal customer for a while and Melissa has been an outstanding insurance agent since the beginning. She is very attentive and professional. Always follows through with a smile! It’s the only reason I keep coming back 😎
Gracias a Stephanie por ayudarme a poner mi carro ala asegunza . Muy eficas la recomiendo 100%
Son los mejores me ayudaron a mucho resolver mi problema
Melissa gave me an awesome price on auto insurance
Melissa Torres Auto Insuraunce was absolutely awesome and very professional. She made it easy for us to make a decision. Thank you.
Always Best rates and very friendly staff. Ask for Mo
I came in to get a quote bcz I was paying too much and Mo helped me get a better rate. I ended up moving my wife’s insurance with him too. Check him out.
Amazing service and great rates. I saved $800 for me and my husband. Ask for Mo
Nayeli is soo helpful. I love her . We need 100x of her
Jennifer was really helpful with finding me liability car insurance at a reasonable price. She is the go to for the best prices.
Exelente servicio
Naomi helped me get the best prices for insurance. She was patient she is amazing ❤️❤️
Previously done a 6 month insurance with Mo when I first arrived from the UK and now used Mo again for the renewal! This time… he got me a deal for me, my wife and my brother in law for a cheaper offer combined with comprehensive coverage! Mo really went above and beyond given us the best deal and committed a lot of time to us on the search. His service and support was excellent, I will never be returning to State Farm when I have MO ! I would highly recommend them when you are up for that renewal or looking for a cheaper deal! See you in 6 months 😊 thank you so much!
This is my second time renewing my car insurance here, best price yet. Thank you Stephenie alfaro
Great help from Mo. He helped me get my son the perfect insurance so he can drive safe
Im very happy with the customer service we got at the office. Very nice and friendly.
Buen servico departe de Saydra muy amable me ayudo a tomar mi pago de seguro de auto.
Erika was GREAT!!! Insurance navy is the place to be. She helped me and my family get the best rate. Best customer service experience out of all the places I have called. Very personable and professional.
Muchas gracias a Insurance Navy por su constante apoyo y a Maria por su eficiencia. Recomiendo sus servicios, definitivamente 6 estrellas
Mo was very helpful and helped me find the lowest possible rate for my insurance and thanks to his knowledge of looking at all the carriers he had he found me the lowest rate and I checked around at other insurance companies as well.
Good experience overall. The process was simple, the team was helpful, and they handled my request quickly. Reliable and easy to work with.
Fast and easy
Very helpful and great prices
Hola muy buenas tardes me tomo el atrevimiento de felicitar a Karla Quiñones por su comportamiento k fue una persona muy amable y muy respetuosa conmigo los felicito por tener a personal como eya bendiciones 🙏
Es muy amable estoy muy satisfecha por la atención 100 por 100
Fue una experiencia muy increíble un serbisio k me hiso sentir especial mil gracias y felicidades por tener un personal así como karla Quiñones
Siempre he tenido buenas experiencias cuando necesito información a cerca de mi aseguranza y todos representantes son muy amables
Excelente atención
MO insurance Navay , you did great job to help me renew my insurance 🙏
great service from Mo. best insurance guy
Great experience with Mo. He was very courteous and got me taken care of in no time. He helped me get my family insured for half the price i was paying before. Highly recommended.
Best Insurance Agent in town, his name is Tomasz Ciolkosz, he secured me the best prices for the best coverage, be sure to check him out
Great experience!Mo was very helpful, responsive, and made everything easy to understand. Highly recommend!
Stephanie was very helpful in getting me through the process. She answered all of my questions knowledgeably and made me feel comfortable and confident in my choices. Thank you Stephanie!
Very good I like to handle with him every time
Ms. Veronica is super helpful and always so kind and patient. I recommend 100%. Love their customer service. Siempre un gusto.
Estefany excelente trato
Excelente servicio y atención principalmente a la señorita Stephanie muy agradable y atenta con su trabajo
Great service and great price. Mo got me and my wife exactly what we needed.
Great polite people great customer service
I have been with Insurance Navy for years now. Although rates are increasing, Maria goes above and beyond to find a lower rate for my auto insurance and has good customer service. I will definitely recommend others to her and the company.
Best place to find affordable insurance in the Bridgeview area. Wonderful just wonderful 👌
LIILY was so professional, helpful and I am glad she was able to help me today march 21, 2026. She took her time and explained every question I asked. Best customer services. I had a bad day this morning but thanks to her kindness I had completely forgot about it. You never what someone is going thought please always be kind. Thank you Lilly.
I had a great experience with Insurance Navy! Stephanie was extremely helpful, professional, and made the entire process smooth and stress-free. She assisted me with setting up my 6-month policy and explained everything clearly so I felt confident in my decision. Her customer service was excellent. I Highly recommend working with Stephanie if you’re looking for reliable and efficient service.
Very helpful!
It was fast service ! I needed auto insurance and the process couldn’t had been any better! I would recommend it to anyone needed affordable auto insurance
Nice people nice place very helpful people and super respectful
They are really really really nice and respectful the people there are really fast with the work they are also very helpful
Thank you for the great price
This was the best service ever I was assisted by Marilyn Torres She sold me SR 22 and helped my mother with SR 22 and this was the best service ever I really do Think people should come here for any insurance needs
Thank You Verónica For the grest price on My auto insurance
Great service ! Thanks Mo
I love dealing with them especially Mo. He's very professional and polite and always makes sure I'm taken care of
I love Veronica she is so amazing I think she need a raise and she have a great personality and know how to handle the customer
Thank you Mo for your service.
Very good customer service from Mo
Great service. Mo helped me get best price
Yvette vega was great!!!
Mo was great he found me a cheap insurance and was very friendly
Una excelente atención pueden venir y serán bien atendidos y asegurar sus autos con Daniel Rodriguez
This the spot 👌
Great customer service and fast process Ask for Mo
Mo helped me with my insurance. Great agent
MS.MARIA, GREAT SMOOTH PROCESS VERY KNOWLEDGEABLE ABOUT ANY QUESTIONS U HAVE AND VERY HELPFUL WHEN IT COMES TO YOUR NEEDS OF INFORMATION ABOUT THE THINGS YOU'RE LOOKING FOR IN AN AGENCY 😎
Yvette Vega is so awesome
The ladies are so courteous and they make getting insurance and paying bills fun when you step in... they acknowledge as soon as you walk in.. thanks ladies see you next month.
Wonderful!
Stephanie Alfaro, she professional, quick service, clean place. , Nice service talk intelligent listen as well gave me more than one quote ,very friendly. Thank You
Mo was really great to work with. He was very easy to deal with and made the whole process fast and simple. He helped me get my car insurance quickly without any hassle. Thank you, Mo!
Best experience ever! Yesenia Barajas is a phenomenal insurance agent and made the process short and simple. Recommend everyone to come here . Best in town 100%
Great service with Mo. friendly and professional
Agent Oriani Contreras was very helpful She was patient and polite. She helped me with what I needed
Janet was Amazing fast and efficient 10 out of 10 recommend
Janet was amazing. She was Fast and efficient 10 out of 10 recommend
Respectfull and great service
Bien excelente la muchacha Verónica que me atendió
Was very helpful and nice
Mod gracias x su buen servicio
Maria was very efficient and professional was very helpful in job highly recommend her.
Andrea estrada was great And helpedme with my insurance for my car
Muy satisfecho con el servicio de Navy, se tomaron el tiempo en ver mi caso, sugirieron y resolvieron rápidamente, muchas gracias y 5 estrellas!
Felicia is a great agent, always on time with everything needed for my sr22!
Ms Vega was very friendly and helpful . Great customer service 😊
Muy amable y rapidos
Janet was amazing very had patience to explain everything clearly and got a great rate
Me atendieron con mucha amabilidad gracias alá señorita Verónica ahora Soy uno más dé sus clientes
Stephanie Tapia is your girl, I always come to her when it comes to insurance. She's very knowledgeable. She always do me right! Thank you Steph 🥰🥰🫶
Naomi provided professional and prompt assistance. She was very helpful and addressed my needs quickly.
Great customer service. They were very helpful. I was convinced and got the insurance I needed the very same day. Explained all the details. Thank you Yazen and the nice woman in front desk.
Naomi was great help with getting me the right car insurance and affordable quotes that works best for me
Yvette Vega Was Very Helpful and Nice She Has Amazing Customer Service
Yvette Vega was amazing customer service skills, I appreciate the way she assist me with all my questions & concerns.
Erika help me with my auto insurance she did a good 👍 job
Naomi, was very helpful an understanding talking to her made it easy. Thank you
Called right when they opened and Veronica answered. She got me the best price and was very nice and quick getting the process done!!! Thanks again Veronica!!!
Veronica was very helpful and she guided me through the whole process. with a very good reasonable price will most likely will be return returning
El servicio d Yvette muy amable
Excelente atención fui atendida por Ms. Verónica se las recomiendo mucho. Continué así de atenta con sus clientes.👌
Very good service great ladies
Excellent experience Valerie was very helpful and knowledgeable.
Thanks to naomi for great service 👍👍
Thank u Maria. For the policy great job.
Muy agradable y cálida la atención al cliente por parte de Daniela.
Janet was amazing she is very helpful and kind
Jazmine was very nice and fast with adding a car to my policy
Jazmine was very helpful with adding a car to my policy
Fast easy kind. Highly recommend
Jazmine was an amazing person and helped me find the best auto insurance for me And I walked away happy
Maria
Maria was a great employee to work me, got me everything I had needed in a matter of 30 min, Auto Policy
Jasmine is great she helped me renew my policy and she's always crying and courteous every time I come in and pay my bill she takes all of my money every time
Seemless experience
Mariely da un excelente servicio. Me gusta hacer renovación en esta oficina. Gracias
This is the best insurance broker I ever been to! Veronica took really good care of me and found me the best rates! If your looking for top tier service and knowledgeable agents you’ve found it!!
Great customer service!!!
Maria has been my agent for years. Her customer service is the best! I no longer live in the area but continue to make the drive to her office.
Excelente Atención y mucha ayuda!!!
Navy insurance in Chicago heights on Joe Orr rd. I called them to get my refund because that’s what the lady told me. They told me that I couldn’t get a refund because my money went to the agent for their services. So pretty much I only had insurance for 2 days then they canceled me and gonna say that my money went to the agent. I will never tell anyone to go to them
I when there for a quote maria had an attitude and she was demanding for me to tell her my 2nd car vin when she took my my phone for the 1st vin with no problem …she said that she force her eyes to read the 1st vin number … every time she ask me a questions she had something smart to say .. horrible costumers service .. I will never take my $$ there … pls used a different location for your business …
We value your feedback highly, and I sincerely apologize for the issues you experienced in our office. Please rest assured that we are looking into your concerns and will address them internally. If you need any further assistance, please do not hesitate to reach out to me directly. We are always here to help. Best regards, Brenda P. Agency Manager
I always do my insurance with MO and he takes care of me
Mohamad has great customer service, fast and gets you a good deal.
Mo was very quick to get me what I needed. Highly recommend
They have the best rates in Houston no doubt. They’re quick and very friendly. Ask for Mo he’ll take care of you
Great customer service. Mo was very helpful
Thank you so much for every think
Best experience with Mo. quick and professional.he was welcoming and friendly
Gracias Verónica
Best insurance company good price nice people I recommend ☺️
it was a good experience with navy insurance Mr.Mohammed very kind, support and helpful
Melissa Torres provided me a great quote, and her customer service is the best I have ever received! Thank you so much 👍🏾
Melissa Torres is absolutely amazing! I walked right in and out with a great insurance policy and the price is great!
Luz was very personal and very nice to do business with!!
Ask for Mo
Mo helped me get the full coverage at great price hit him up
Excelente atención, muchísimas Gracias Verónica
Excelente servicio muy amable atenta buen trato Luz Álvarez
Perfect spot to get your insurance. Ask for Mo or for Erica
Erika me ayudo y estoy muy satisfecho con el servicio y precious bajos , gracias por asegurar mis carros.
I have been with them for years amazing service. Ask for Mo
Great service
Everything was fine. I just made an auto and home insurance bundle with them. Ms Veronica was good. She speaks Spanish and English. Very patient and know the business. Also she found a good price for us. Thanks
Mo was great and he helped me get best rates
Naomi helped me get insurance for my new vehicle and was very helpful and generous process was fast and affordable thanks 🙏🏻
Rama was awesome in renewing my policy and finding the best rate
Emily was very helpful and knowledgeable and she gave me very good customer service
Muy amables y cortés y la srita veronica nos buscó el mejor precio.
Erica 10/10 excellent agent 👏 👌
Jazmine Helped me when I needed a bit more time to make a payment without my policy ending.
Even though my insurance went up this place has the cheapest insurance for my car in the area.stephanie is also a pleasure when she helps me out
Veronica is a great agent, she helped me get an affordable insurance in a short amount of time
Excelente servicio de la señorita Maria
Muchas gracias por ayudareme veronica,your so nice.
Gracias Veronica excelente atención
I love it
Muy buena la señorita Verónica en su trabajo,paciencia,modesta,sencilla y muy atenta con el cliente,
I had a great experience working with Tomasz Ciolkosz, everything was fast and professional. He always responds to messages. I recommend him! Thank you for your cooperation
Was skeptical at first , but Veronica really had me in and out not sure what she did worked her magic and got a couple truck fresheners, won’t be disappointed.
Maria didn't excellent job in giving me everything that I needed she was very friendly and kind
Muy amables y eficientes 100%recomendado
Great insurance, Veronica went above and beyond to help me get the best price!! This company has the best customer service. Thankyou Veronica again!!!
This was the lowest auto insurance company I found, thank you to Maria for helping me find it. Very polite and friendly as well! Knowledgeable with coverages as well!
Highly recommend and thank Janet for being extremely helpful and efficient.
Muy bien servicio de parte de saydra me ayudó a ser un cambio en mi seguro de auto.
Best company and nice and helpful stuff I was talking with veronica she was very nice and very professional
Been a client for a few years now. Maria always helps me find an affordable auto insurance rate! Very great service from her, knowledgeable in explaining the coverages, even provides you an example. Very clean office as well. Love working with her! Will recommend all my friends and family to her.
I really got the help I needed fro Yvette Vega she did so good helping me get all my stuff I needed and the best insurance price I can afford thanks again
Navy insurance is very outstanding and professional. I know this to be true because. The agent that got my policy started was outstanding and professional. Veronica!!! Veronica got me a cheaper down payment and monthly payment on my car. A Mercedes-Benz CLA 250 much lower. I would give a 10 star review if I could and I'm being totally honest about this review!!!!
Lupe has been very helpful and amazing to do business with.
Excellent customer service... 10/10
Un excelente servicio gigi
Muy atenta la señora mil gracias por ser tan eficaz
I truly appreciate being able to talk with a live agent instead of AI..! Jennifer was very professional yet very kind and understanding and put in great effort and dedication to help us find the correct insurance coverage and correct insurance company we needed. She was also able to provide us all the available discounts and much more. We highly recommend Insurance Navy Brokers.. You will be very happy with their results.
Rama was good at getting the better rates. She is the only reason I am moving from my amena ins back here
I want to thank ms Veronica for helping me getting insurance on my bride she has a great perfect service
Excelente servicio muy eficaz
Servicio muy amable Erika me explicó muy bien todo lo de la póliza 100 % recomendable
My amiable la señorita Luz. Fue de mucha ayuda para renovation de aseguraza
Very professional and knowledgeable
Erica hace exelente su trabajo estaba con dolor de cabeza pero ella automaticamente hiso que se me quitara un exelente servicio
Luz Alvarez helped me out alot getting insurance for my vehicle. Highly recommend.
Lupe me ayudo con mi auto insurance mi buen precio
Evelyn was great , Helped me out with my auto Policy , and homeowners policy . She was a great help !
They have the best deals ask for Moe
Salut ! C'est vraiment un service client nécessaire et très actif. Merci !
Luz hiso un exelente atencion al cliente
Excellent service Luz
Excelente servicio
Mo helped me with my insurance and was very professional
Luz tiene muy buen servicio al cliente y es muy atenta y sabe cómo conseguir los mejores precios
إنسانة جدا رائعة قمة الثقافة والأخلاق
Very nice and friendly , great communication understood everything pretty well. thank you, Yesenia Barajas!
I love how Maria help me and she help me with the 12month policy. The price was low just for my budget. Thanks
Thank you Melody for the service! Really appreciated and very good prices
I am very satisfied with the help of Veronica and catch the best deal for my vehicles. Kesinlikle fiyat almanizi tavsiye edecegim bir firma , buradan fiyat almadan baska yerde sigorta yaptirmayin derim .. Veronicaya selamimi iletirseniz yardimci olur.
They are so kind they explain everything good to customers
Individual experiences may vary. Reviews are submitted by customers and represent their own opinions.
About Our Customer Reviews
Insurance Navy publishes reviews so you can read about actual experiences our customers have shared. The reviews on this site are individual descriptions of costs, savings processes, and customer experiences with our products and services that will vary based on their unique circumstances. Please note that a review is presented to us in original form after having been reviewed by Insurance Navy and reviews are not representative of all customers.
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