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roadside-assistance

Roadside Assistance Coverage

Insurance Navy offers roadside assistance, a service that helps drivers when their car breaks down on the road. However, most basic plans do not include roadside assistance. Drivers who want extra protection have to pay additional charges.

Insurance providers team up with businesses that provide roadside assistance services, have their own professionals or use a combination of both. If you are in a situation where you need this assistance, call Insurance Navy and we will dispatch the team closest to you.

So, what does roadside assistance include?

Extraction & Towing Services

If roadside assistance technicians cannot get a car up and running again, our roadside assistance program will tow the car to a repair shop up to a certain amount of miles listed in the policy. After that, if your repair shop is further than the allowed miles, there will be an additional charge. If your car is stuck in a ditch, mud or snow, roadside extraction technicians will come to the scene. If they are unable to free the car, they may call a tow truck to help.

Battery Jump-Start Services

If a car battery dies out, roadside assistance also provides jump-start services to get the car started. If your car is in a crowded parking lot, it may be faster to have someone nearby jump-start your car. However, if you are in a remote location or along the expressway, it is unlikely anyone will stop to lend you a hand. If this happens, roadside assistance is there to help.

Flat Tire Changes

A recent AAA survey found that 20% of drivers do not know how to change a flat tire. Even if a driver does know how to change a flat, 28% of cars sold today do not come equipped with a spare tire. Spare tires were eliminated in some make and models to reduce weight and improve fuel economy.

With roadside assistance, a technician will come to your location to replace a flat tire. But, roadside assistance for cars usually does not cover motorcycles.

Lockout Services

Under lockout services, a technician will help a driver gain entry to their vehicle using a pump wedge or a long reach tool, typically referred to as a slim Jim. If these methods are not successful, the roadside technician will call a locksmith. Locksmith services may not be covered or only be partially covered under roadside assistance, depending on your insurance provider.

Fuel Delivery

If you run out of gas while driving, roadside assistance has you covered. A technician will fill up your car with enough gas to get you to the nearest gas station. Some companies charge for gas and go off the pump price in the area.

Should I Invest In Roadside Assistance?

If you travel long distances regularly or are not mechanically inclined, roadside assistance may be worth the additional cost. According to Angie’s List, the average tow costs $109. Also, take into consideration the age of your car. If you drive a newer car, your car manufacturer may have complementary emergency roadside services.

More Information

Have additional questions about roadside assistance, trip interruption, or other qualified services? Our agents and customer service representatives are here to help with your emergency roadside assistance needs. Call us today at 888-949-6289 or visit your nearest Insurance Navy location. Because we care about your convenience, our offices open from 8 a.m. to 9 p.m. CST. Moreover, they are open 7 days a week.

Additionally, we can help you find an insurance quote right on our website. Because we want to help you save money wherever possible, we offer our insurance quotes completely free of charge. By navigating our website, you can also inform yourself about many useful topics, such as coverage for repairing or replacing parts for your car after a crash, how to file a police report, and why you should never admit fault immediately following a car crash.

We also have a strong presence on social media. So, like or follow us on TwitterFacebookInstagram, or YouTube. After that, we can keep you updated on various insurance topics and local news.

Lastly, we also have blogs that may help you with any questions you have. For instance, our blogs cover many different topics. From how to keep your car cool in the summer, to proper steps to take after Godzilla damages your car.

*Please review your own policy carefully for details on roadside assistance. Roadside assistance coverage will vary by insurance company.