A New Way to Hail an Uber

For the longest time, the only way to get a ride from the popular rideshare app Uber was with a smartphone. This left some people without a smartphone, reliable connection, or language/technology barrier from accessing the service. Well, at least in one Toronto airport, you will be able to hail an uber via kiosk. Keep an eye out, because these kiosks should be popping up in high volume venues. 

What Can The Kiosk Do For You

Previously, Uber had started using kiosks to promote brand awareness and help people sign up to drive. It also doubles as a forum for drivers both current and new to ask questions about driving for Uber. Essentially, people interested in driving could sign up and learn from the experience of other drivers in the area. After seeing success with the kiosk, Uber began to expand what the kiosk can do for people. 

Kiosks: The Future

While most people are familiar with at least one of the ride-share services, Uber seems to be the top dog. In order to stay ahead of the competition, Uber has started developing kiosk locations for people without a smartphone or those who face a language to technology barrier. The kiosk features a large display screen designed to help users navigate easily. As far as customer services, the kiosk has live support that gives you access to an actual Uber representative and not a bot.  

Uber-Friendly Service

This type of technology may seem outdated, as the kiosk resembles an arcade, yet Uber believes that will help. The company purposefully designed the kiosk to feel like an arcade which “compared to a PC at home, creates a social environment inviting others to help the primary user.” So the idea is to give people the opportunity to find a ride in a location that may not have a reliable connection or unfamiliar territory where language barriers deny people service. 


Uber kiosks may be coming to a location near you. Expect to hear and see them in high volume areas, such as international airports, stadiums, theatres, and more. While the initial plan for the kiosk was to sign drivers up, Uber has expanded its kiosk capabilities to include ride-hailing. 

More Information

Our customer service team is here to help with any and all of your insurance coverage needs. Call us today at 1-888-949-6289 or visit your nearest Insurance Navy location. For your convenience, Insurance Navy is open from 8 a.m. to 9 p.m. CST, 7 days a week.

Insurance Navy also has a strong presence across nearly every social media platform. So, be sure to give us a like or follow on your preferred form of social media–TwitterFacebook, or even Instagram. That way, we can keep you updated on helpful insurance tips, local news and much more.

If you’d like to take a look at more blogs about proper car maintenance, we have a bevy of them on our website. Consider taking a peek at these before you leave:

How To Find Your Car’s Recommended Tire Pressure

A Colorful Guide To The Many Types Of Car Leaks

The Warning Signs Of Your Car Engine Overheating